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Mariam Alnaqbi, Customer Service Department

Mariam Alnaqbi

Customer Service Department·Al Baker Real Estate

United Arab Emirates

High school or equivalent, Advanced ajor

Work experience

Total years of experience: 1 years, 0 months

Customer Service Department

January 2025 - September 2025

Al Baker Real Estate

Sharjah, United Arab Emirates

January 2025 - September 2025

• Handled customer inquiries and provided solutions to problems.
• Maintained positive relationships with clients and supported their needs.
Company industry:
Real Estate
Job role:
Customer Service and Call Center

Customer Happiness Department

October 2023 - December 2023

Tasheel

Sharjah, United Arab Emirates

October 2023 - December 2023

• Provided excellent customer service and ensured client satisfaction.
• Assisted clients in resolving inquiries and issues efficiently.
• Built strong relationships with clients through effective communication.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Highschool

June 2023

June 2023

High school or equivalent, Advanced ajor

United Arab Emirates

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERACTION DESIGN
Intermediate
INTERACTION DESIGN
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SOCIAL BEHAVIOUR
Intermediate
SOCIAL BEHAVIOUR
Intermediate

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Swimming
    I like to swim sometimes