ceo and owner
Meemterra
Total years of experience :11 years, 6 Months
All About Natural Hair Products
Managing the performance and development of the showrooms staff to ensure the needs of the business are met.
Organizing all advertising, planning showroom events and launching incentive programs.
Providing a first class customer experience to clients.
Greeting all customers who come into the show room in a professional manner.
Ensuring that all quotations detail the correct prices and products to prevent future complaints or problems from occurring.
Organizing and developing all promotional activity within the showroom in a way that maximises sales.
Invoicing clients in a professional and timely manner.
Following up on all sales leads.
Making sure that customer complaints are dealt with a timely and efficient manner .
Reporting any issues to the Branch Manager regarding stock or suppliers.
Keeping the showroom area tidy and free from any potential hazards to both customers and employees.
Maintaining and updating content on the company website and social media pages.
Pulling sample requests and maintain a sample library.
Completing showroom administration and ensuring compliance with all policies and procedures.
Professional
Developing business strategies that will raise showroom traffic and optimize profitability.
Experience of selling expensive items like small-ware and equipment's.
Managing a showrooms inventory.
Being aware of new products coming into the market place from the suppliers.
Writing letters, business correspondence and other forms as required.
Strong working knowledge of Microsoft Outlook.
Ensuring high levels of customers satisfaction through excellent service.
* Preparing, planning and project managing the publication of all publicity material to maximise brand promotion.
* Creating marketing campaigns and working with the company's external PR agency to see them executed.
* Creating and developing new innovative ways to communicate the company message to their existing customers.
* Contributing to the annual sales and marketing plan.
* Planning and project managing marketing events and evaluating their success.
* Evaluating the effectiveness of all marketing activity.
* Developing and implementing an internal marketing programme.
* Supporting the marketing manager in day to day marketing activities.
* Plan, develop and deliver campaigns as agreed within timescales.
* Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
* Collaborate with managers in preparing budgets and monitoring expenses.
* Organize and attend marketing activities or events to raise brand awareness
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