Mariam El Badan

IT Specialist, Quality Assurance Tester at IBM

• Canada
• August 2014 to March 2015

Responsible for developing test models for mobile banking applications using IBM Focus with CTD technologies, conducting gap analysis, improving test coverage and reducing test redundancy

Responsible for performing mobile banking application testing using Agile methodology, recording of test results and consistently meeting tight deadlines

Responsible for creating test cases and test scripts based on business requirements using HPQC (HP Quality Center) or HP ALM

Responsible for designing business components and business flow using BPT framework in HP ALM Business component model

Responsible for managing application defects and generate defect reports using Jira or HPQC (HP Quality Center) Defect model

Responsible for performing functional, UAT, E2E, GUI, smoke and regression testing, ensuring no escaping defects

System Analyst- Academic Computing Center at Ryerson University

• Canada
• September 2012 to June 2014

• Provide technical support for more than 24, 000 students: Managing students (activating, change resources, deactivating accounts, changing personal information)

• Setup lab hardware including desktops stations, projectors and monitors

• Provide technical knowledge and assistance for operating systems and software applications in Ryerson labs, Classrooms and conference rooms

• Provide technical support and maintenance for hardware in Ryerson IT facilities: computer labs, classrooms,
conference rooms

• Answer inquiries and requests by phone and e-mail for Ryerson students, staff, and faculty members

Diploma Proof Reader/Chief Returning Officer/Diploma Clerk/Poll Clerk at University of Toronto

• Canada
• February 2012 to June 2014

Deputy Returning Officer/Poll Clerk at Ryerson University

• Canada
• February 2011 to February 2012