Mariam Ghandour, HR&Corporate Liaison Coordinator

Mariam Ghandour

HR&Corporate Liaison Coordinator

RA International

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
17 years, 9 Months

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Work Experience

Total years of experience :17 years, 9 Months

HR&Corporate Liaison Coordinator at RA International
  • United Arab Emirates - Dubai
  • January 2004 to November 2013

- Provide pragmatic and pro-active human resource advisory and consultancy service to company’s staff/managers covering all areas of the employee lifecycle including performance, disciplinary, recruitment, attendance management and restructuring consistent with employee standards, legislation and guidelines.
- Advise employees regarding issues related to procedures and policies and ensure that all employees work within the defined policy & procedures.
- Continuous update and advise on local employment legislation and other local requirements.
- Support the transition and mobilization of new contracts.
- Drive for delivery against quality and cost standards agreed with the business
- Manage HR audits within the business units.
- Interaction and manage multicultural and highly diverse categories of employees.
- Responsible to manage paperwork and attend Ministry of Labour or Immigration case meetings. Ensure good working relation and positive outcome with local Ministry of Labor, Immigration Department and other local UAE/Sudan customs/policies and procedures.
- Manage various visa applications/processes in Middle East, with focus on UAE
- Supervise the local and international recruitment process - engaging with local or international recruiters, set up the paper process for working visas/residencies permits in both UAE and Sudan.
- Continuous focus on financial savings by using identified or promote in-house skills
- Assist in the provision of a comprehensive induction to all new staff members.
- General interface with the customer and subcontractors ensuring delivery of contracted support services - e.g.employee accommodation and life support within the agreed timeframe. Focus on health, safety and welfare to be positively delivered.
- Ensuring a positive working environment atmosphere, with a good communication networks to build success and keep the initiative going
- Ensuring to build positive relationships between employees vertical and linear.
- Settle along with the business management, the employee’s performance objectives and measures.
- Monitor developments, by holding meetings to check progress, give and receive feedback and gather ideas and support.
- Ensure to set clear limits to the levels of responsibility and autonomy for staff across the business.
- Raise awareness, set up meetings and discussion groups so that everybody knows what is happening, why the process is being undertaken, what is expected of them and what the results are likely to be
- Encourage an opened and constructive communication at all level.
- Engage in business development with various NGO’s and UN

Business Administrator at Sierra Support Service Company
  • Sierra Leone
  • September 1998 to November 2002

- Advise employees regarding issues related to procedures and policies and ensure that all employees work within the defined policy & procedures.
- Assist company’s management in setting up the annual reward scheme for local staff.
- Continuous update and advise on local employment legislation and other local requirements. Very challenging environment in west Africa.
- Support hiring multiple nationality staff in other African western countries like Liberia, Ghana.
- Supervise the travel arrangements within the company
- Ensuring fair and competitive compensation for employees
- Interaction and manage multicultural and highly diverse categories of employees.
- Responsible to manage paperwork and attend Ministry of Labour or Immigration case meetings. Ensure good working relation and positive outcome with local Ministry of Labor, Immigration Department and other local authorities.
- Manage various visa applications/processes
- Analyzes and reviews regulations and laws applicable to program assignment to ensure compliance with state and federal statutes.
- Raise awareness, set up meetings and discussion groups so that everybody knows what is happening, why the process is being undertaken, what is expected of them and what the results are likely to be
- Encourage an opened and constructive communication at all level. Open door office policy and high usage of tool box conversations.
- Directs procurement of services, supplies and equipment to support assigned functions
- Serves as liaison between work units, bureaus, or the Department and other agencies and associations to investigate and resolve problems, facilitate proper flow of information, etc.
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Consular Services Coordinator at Lebanese Embassy
  • Sierra Leone
  • February 1995 to August 1998

- Interview clients and understand consular requests
- Respond to enquiries
- Interpret and make recommendations on rules, regulations, guidelines, instructions and procedures
- Support the effective supervision and management of Human and financial resources to achieve the objectives of the Consular section
- Tracks time-sensitive events to meet deadlines
- Check various documents and issue travel documents
- Collect public monies, issuing financial support documents
- Exercise independent judgment as to the acceptability of applications and supporting documents.
- Organize workloads, allocate resources, supervise and train staff, and complete tasks in a timely manner.

Education

Bachelor's degree,
  • at Faculty of business and management
  • July 1993
High school or equivalent,
  • at Lebanese Internationl school
  • June 1988

Specialties & Skills

computer skills
good understanding of local employment legislation
Excellent negotiation skills with confidence in communication
Ability to make decisions and manage risks
UAE driving license

Languages

Arabic
Expert
English
Expert