Mariam Moukadem, International Communications

Mariam Moukadem

International Communications

North Africa Commercial Bank

Location
Lebanon - Beirut
Education
Diploma, Certified Commercial Contracts Manager
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

International Communications at North Africa Commercial Bank
  • Lebanon - Beirut
  • My current job since December 2018

Representing the bank to stockholders, correspondents and public
Handling all Vostro and Nostro Accounts KYC
Making sure all Correspondents KYC are available and approved as per world bank and BDL procedures
verifying Fatca, IRS, w8bene and Wolfsburg related documents with coordination with compliance department
Responsible for wide communications, including writing and the development and execution of integrated communications plans
Circulating swifts to all related departments
Procuring more international accounts for the bank, Keeping in regular communications with clients and update them regarding latest development with regard to international policies.

International Communications at North Africa Commercial Bank
  • Lebanon - Beirut
  • My current job since December 2018

Representing the bank to stockholders, correspondents and public
Handling all Vostro and Nostro Accounts KYC
Making sure all Correspondents KYC are available and approved as per world bank and BDL procedures
verifying Fatca, IRS, w8bene and Wolfsburg related documents with coordination with compliance department
Responsible for wide communications, including writing and the development and execution of integrated communications plans
Circulating swifts to all related departments
Procuring more international accounts for the bank, Keeping in regular communications with clients and update them regarding latest development with regard to international policies.

Head of communications at UNDP
  • Lebanon - Beirut
  • February 2018 to November 2018

Directly supervised by the CTA and by the Minister of Interior and Municipali- ties as head of the EMB.
• Coordinating EMB communications;
• Monitoring the organisation of the electoral process;
• Collaborating with the European union and ensuring the process is applied
internally and externally in a consistent manner;
• Media Monitoring showcasing material for the different stakeholders includ-
ing parties, electorate, CSOs, media and observers;
• Monitoring the observation team
• Monitoring all media and TV’s violations
• Managing internal communications systems and ensuring information is
promptly communicated to all staff members;
• Training national staff, as appropriate, in how to deal with the media passes
system
• Establishing the information center for the stakeholders & the public
• management and administration of Elections and supervisory commission for
elections and monitoring the provision of voter education initiatives
• Maintaining contact with the media (local, national and international);
• Arranging for site visits for national and international stakeholders (EU-
ROPEAN UNION)
• Establishing and maintaining a high quality information center for stakehold-
ers and the public; and,
• Working with the operations department on the media aspects of the results
center.
• Archiving the media coverage related to Elections
• Drafting & submitting the lessons learned based on the focus group sessions
• Drafting and submitting the media assessment report

Commercial Executive at DONE DEAL GROUP
  • United Arab Emirates - Dubai
  • January 2016 to August 2017

lead the project management of two global teams for fast-paced, global launches
manage large teams of people as they work to establish new client relationships and business opportunities.
Responsible for managing the directorial budget, writing business proposals and approving contracts.
Responsible for the internal and external communications, including public relations, government relations, public policy, corporate restructuring and determination of employee attitudes.
Support the Global Marketing, the Global commercial leads and the assigned sub-team leads in management of their teams / work-streams
Managing Contracts of JV’s and negotiating contracts
Interface regularly with regional teams to ensure activities are aligned and supported by global strategy
Apply project management expertise, methodologies and department standard
Leverage well developed interpersonal skills to build and maintain positive working relationships with customers and key stakeholders
Develop tools and metrics to use across projects for future launches
Use project knowledge in planning launch activities and identifying interdependencies
Develop, maintain, track, and manage a high-quality, integrated project plan to enable accurate reporting and decision making
Ensure project team members adhere to established project delivery methodology
Manage the critical path of the project and key project risks
Prioritise activities effectively across multiple programs to ensure best use of time
Communicate effectively with team members, senior leaders, and the broader organisation
Use strong project and organisational knowledge, leadership and active facilitation to enable effective team meetings and high performance teams
Identify potential risks and their cross-functional impact, ensuring issues are addressed by work-stream owners
Comfortable challenging planning assumptions and providing feedback

Commercial Manager at Sodexo-Quality of service
  • United Arab Emirates - Abu Dhabi
  • September 2013 to November 2016

• Acquiring new business agreements by coordinating stakeholder requirements, drafting and negotiating contract terms
• Market research, client Retention Contracts Management and monitoring
• Negotiating new contracts with clients
• Briefing and preparing operations on business partner requirements
• Coordinating partner claims and variations
• P&L management and cost monitoring
• Meeting and exceeding Key Performance Indicators with regard to:
Sales Activity
ii. Target Customers
iii. Sales and Profit
iv. Growth Strategies
• Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
• Technical and finance Tender process evaluation and preparation
• Liaising with the finance and other department heads for new opportunities
• Project execution with corporate policies and procedures
• Ensure accuracy of internal valuations and cost reports, and monitor and report adverse trends
• Developed the brand identity of the company through enhancing and maintaining the corporate communication tools kit.
• Maintain a detailed cost control system for each project including management of cost-to-complete forecasts
• Monitor progress against budget and implement necessary action plans
• Management of high profile corporate partners including Baker Hughes, HSBC, bank, Procter and &Gamble, Nissan LLC, Lukoil, ADAC, ADCB bank and others

Business Development Manager (governmental section) at Reach Group
  • United Arab Emirates - Abu Dhabi
  • September 2009 to May 2013

• Identifying potential business partners and creating business leads
• Coordinating with government entities to provide training services to develop and improve staff
• Developing and negotiating strategies by identifying business partners needs and requirements as well as determining potential risks and opportunities.
• Managing client retention process
• Training of recruitment reporting team and evaluating their process on a weekly basis with reference to UAE Labor laws, talent &performance management and policies.
• Tender submission and follow up
• Management of high profile partners including ADCO, ADMA, ADEC, ADNOC, Ministry of Energy, Abu Dhabi Commercial ADAC, Etisalat and Ministry of Labor

Project Services & Business Management Coordinator at ADNOC-CONOCOPHILIPS JV
  • United Arab Emirates - Abu Dhabi
  • August 2008 to September 2009

• Implementation of business and project services management system infrastructure in a new Joint Venture Company environment for the Shah Major Capital Project Development
• Coordinating various functional and cross functional teams in the strategy, planning and implementation of the new JV Company’s processes and procedures in areas such as business services, project services & controls, contracting & procurement and operations assurance functions
• Direct support of senior management, including Deputy CEO, SVP Projects and contracts manager
• Coordinating Tender Issue process and associated requirements for several high value EPC Tenders across the global major contractors profile
• Issuing the security Clearance (CNIA Forms) For the UAE Security Department.

Marketing Coordinator at Quality in hotel Tripoli Lebanon
  • Lebanon - Tripoli
  • October 2004 to December 2006

Direct and coordinate company’s sales and marketing functions.
• Develop and coordinate sales selling cycle and methodology.
• Analyze and evaluate the effectiveness of sales, methods, costs, and results.

Education

Diploma, Certified Commercial Contracts Manager
  • at Chicago training
  • October 2014

Principles of Business Contracts  Financial Aspects of Business Contracts  Contract Law: Formation  Contract Law: Performance  Proposal Preparation, Acquisition and Negotiation  Business Skills  Ethics in Contracting  International Accounting Standards  Supply Chain Management  International Contracts

Diploma, Ticketing and Reservation
  • at IATA
  • September 2008
Bachelor's degree, Business Administration
  • at Saint Joseph
  • November 2004

Languages

English
Expert
Arabic
Expert
French
Expert

Training and Certifications

PMP (Certificate)
Strategic Communications (Certificate)
CCCM (Training)
Training Institute:
CHICAGO
Date Attended:
October 2014
Duration:
80 hours
Abu Dhabi Women College (Certificate)
Date Attended:
March 2013
Valid Until:
October 2013