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Mariam Rachid, Relationship Manager

Mariam Rachid

Relationship Manager·VITALITY

United Arab Emirates

Bachelor's degree, Operating Department Practitioner

Work experience

Total years of experience: 18 years, 6 months

Relationship Manager

October 2019 - Present

VITALITY

Dubai, United Arab Emirates

October 2019 - Present

To source female entrepreneurs looking for help and support to take them through their business journey from startup through to the commencement of their business launch, in order to drive sustainable financial growth through forging strong relationships with clients.

Company industry:
Business Consultancy Services
Job role:
Consulting

Director Of Business Development

December 2015 - August 2018

Flosmart Solutions

Dubai, United Arab Emirates

December 2015 - August 2018

Responsible for developing the business side of the organisation. Identify rising business opportunities and build long-term relationships with prospects that are needed in order to increase company revenue and maximize profits.

As a business development manager, I had to identify sales leads, pitch services to new clients, Create and generate new sales opportunities and maintain a good working relationship with contacts. Communicating new product developments to prospective clients. Overseeing the development of marketing literature and writing weekly reports.

Company industry:
IT Services
Job role:
Legal

Business Development Executive

January 2013 - September 2015

Absolute Discovery

Dubai, United Arab Emirates

January 2013 - September 2015

Priority is to assist the company, acquire new customers and sell additional services to existing ones. The ambition was to expand the necessity to diversify its clientele.

As a business development executive, I was responsible for researching and pursuing new business leads to the growth of the company. Expected to work on new business proposals and presentations. Coordinating and organising meetings, Arranging and overseeing clients, manage client relationships, maintain sales force and handle the business request.

Company industry:
IT Services
Job role:
Legal

Front of House Coordinator

July 2007 - April 2012

Harrods The Wellness Clinic

London, United Kingdom

July 2007 - April 2012

Working on the front desk responsible for the company's business needs, responding to customer queries both face to face and via email/phone. Ensuring any email or phone communication is managed in a professional manner. Promoting the service in a friendly and professional manner to those who make inquiries and to register new clients.

Responsible for booking customers into the wellness clinic using the appointment software, ensuring appointment allocation is reflective of the treatment required. Maintenance of appointment calendar ensuring any changes are updated in the calendar for appointment accuracy, proficient in the use of databases and bookings systems with a good level of computer skills.

Company industry:
Medical Clinic
Job role:
Administration

Brand Specialist

August 2005 - January 2007

Harrods Chanel

London, United Kingdom

August 2005 - January 2007

Knowledge of Womenswear I was responsible for listening to customers’ tastes and requirements, tailoring advice and recommendations accordingly with customers.

Excellent communication skills allowed me to liaise lasting relationships with wider members of the team and consumers. Customer service based to ensure and help me build a strong client book to work towards creating a high level of repeat business throughout your department.

Company industry:
Fashion & Apparel
Job role:
Sales

Education

London Anglia Ruskin University

August 2013

August 2013

Bachelor's degree, Operating Department Practitioner

United Kingdom

GPA (percentage): 80%

GPA (percentage): 80%

The course covers high standards of patient care and skilled support, alongside medical and nursing colleagues during peri-operative care. The course involves the application of theory to practice in a variety of clinical settings. A broad knowledge and skills base, including management and communication skills is needed. Involved with the assessment, delivery and evaluation of patient care

Skills

Patient Safety
Expert
Patient Safety
Expert
Patient Advocacy
Expert
Patient Advocacy
Expert
Patient Monitoring
Expert
Patient Monitoring
Expert
Communicator
Expert
Communicator
Expert
Team Player
Expert
Team Player
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Basic Life Support
Intermediate
Basic Life Support
Intermediate
Training and development
Intermediate
Training and development
Intermediate
Hospitality Management
Expert
Hospitality Management
Expert
Health and Safety
Intermediate
Health and Safety
Intermediate
Group Co-coordinating
Intermediate
Group Co-coordinating
Intermediate
Patient Safety
Expert
Patient Safety
Expert
Patient Advocacy
Expert
Patient Advocacy
Expert
Patient Monitoring
Expert
Patient Monitoring
Expert
Communicator
Expert
Communicator
Expert
Team Player
Expert
Team Player
Expert

Languages

Arabic

Intermediate

English

Expert