Operations Representative
Rak Bank
Total years of experience :4 years, 0 Months
➢ Back-end works for Post Disbursal of Mortgage Islamic and Conventional Loans.
➢ 2 Review all submitted customer requests for post disbursal activities to make sure these are valid, updated and acceptable
➢ Preparation and dispatching of Liabilities certificated of customer on a daily basis depending on their requests through
➢ Full and Final Settlement of all type of mortgage loans files such as Conventional, Islamic and HIO loans
➢ Lodgment and archival required files on daily basis
➢ Effectively communicated with appropriate departments on errors, status, and information requests
➢ Ensure that approval falls within the established lending guidelines.
➢ Supporting other activities such as Loan under recovery, NPF, Daily reports, Alerts and Negations.
Ø Designed Advertisements and Social media posts by using appropriate systems, tools, and
techniques.
Ø Arranged interviews of candidates with the respective department and supervising in maintaining
applicant’s data on daily bases.
Ø Assist OD department in on boarding (new hires orientation) and off boarding of employees.
Ø Documentation of new hired employee, and updating the documentation of existing
employees.
Ø Monitored monthly performance of newly hired employees and prepared monthly reports
presented them to upper management.
Ø Hire trainees for US Aid retails training program partnering with CHASE UP.
Ø Planning and execution of different events and training sessions during tenure in Chase up
such as:
1) The Gesture of Happiness (Eid celebration event arranged for staff at all locations of
chase up.
2) Independence Day Celebrations (Cake cutting and engagement activities planned and
executed at all stores located in Pakistan.
3) Women’s day celebrations with female staff for appreciation their contribution in the
company’s progress.
4) Pakistan Day Celebrations event at all stores.
5) Participate in different universities job fairs with the HR team.
Company Profile:
Chase UP is one of the Pioneers in Modern Departmental Store that laid its stepping-stone
in the market as family owned business back in 1984. Today, Chase UP is a known Brand,
which focuses on maximizing customer convenience by providing a wide range of quality
and affordable products and services that customers can afford to pay.
2. Name of Organization: Human Capital HR Solutions
➢ Partner with hiring managers of different clients to determine their staff need and recruiting for them as HR partner.
➢ Documentation verification of candidates for further hiring process like a final offer.
➢ Manage applicant's database system for future use, screening according to their job nature and different competencies.
➢ Participated in different university job fairs to represent the company and recruiting for different fields.
➢ Prepared recruitment plans for newly established businesses, identify their job needs, and setup Job descriptions and specifications after discussing with upper management.
➢ Plan, develop, implement and evaluate human resources and labor relations strategies including policies, programs and procedures to address an organization's human resource requirements.
➢ Identify hiring requirements, prepare and post notice and advertisements, collect and screen applications.
➢ Review candidate CVs and contact potential applicants to arrange interviews and placement of personnel.
➢ Recruit graduates of universities and institutes.
➢ Notify applicants of results of selection process and prepare job offers.
➢ Monitor monthly payroll process along with compensation and benefits issues.
➢ Coordinate employee performance appraisals program.
➢ Conducting training need assessment surveys and preparing its reports.
➢ Arranging meetings and training for staff according to training need assessments.
➢ Planning and execution of employee engagement activities for better work environment.