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Mariane El Haddad, Assistant Manager – Corporate Events & Operations

Mariane El Haddad

Assistant Manager – Corporate Events & Operations·Marriott Hotel

Lebanon

Bachelor's degree, Food Science and Business Management

Work experience

Total years of experience: 9 years, 4 months

Assistant Manager – Corporate Events & Operations

October 2024 - June 2026

Marriott Hotel

Montreal, Canada

October 2024 - June 2026

• Oversee end-to-end planning and execution of 50+ corporate events monthly for groups of 200 to 1, 200+ attendees, including conferences, business meetings, and large-scale client programs.
• Manage comprehensive event logistics including venue coordination, AV requirements, catering, floor plans, and staging across multiple simultaneous programs.
• Maintain budget trackers and financial documentation using advanced Excel functions including pivot tables to monitor and analyze spend.
• Coordinate with onsite AV/production teams and external service providers, ensuring delivery aligned with client expectations and standards.
• Serve as primary client and onsite point of contact throughout the event lifecycle, managing communication, expectations, and real-time problem-solving.
• Develop and maintain standardized SOPs, reporting tools, and operational documentation to ensure consistency and compliance.
• Train and onboard new team members on event processes, tools, and execution standards.
• Use AI tools to accelerate post-event reporting, data analysis, and stakeholder communications.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Operations Supervisor – Food, Beverage & Events

July 2023 - September 2024

Marriott

Montreal, Canada

July 2023 - September 2024

• Supervised daily food and beverage operations and onsite event execution for corporate programs of 300-500+ attendees.
• Tracked budgets and vendor payments, identifying and resolving discrepancies proactively.
• Managed real-time crisis situations and resolved operational issues before they impacted client experience.
• Trained and onboarded new team members on operational procedures and service standards.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Executive Sous Chef – Conference & Hospitality Operations

July 2022 - June 2023

Marriott

Montreal, Canada

July 2022 - June 2023

• Managed F&B production and logistics for the conference centre, aligning culinary operations with event timelines and client expectations.
• Developed SOPs, operational checklists, and inventory management systems to improve consistency and compliance.
• Managed budgets, resource planning, and procurement across simultaneous programs.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Head Pastry Chef – R&D & Culinary Innovation

May 2020 - April 2022

Babel Lebanese Restaurant

Dbayeh, Lebanon

May 2020 - April 2022

• Led pastry R&D and full menu development for Babel, a high-end multi-location Beirut restaurant group, developing a Levantine-French plated dessert series using regional ingredients — including halva, molasses, sahlab, tahini, and kataifi — as functional structural components rather than decoration.
• Designed and executed seasonal menus across multiple restaurant locations, from concept through production.
• Sourced and integrated authentic regional ingredients based on ingredient behaviour and cultural relevance, working closely with suppliers across the Lebanese market.
• Partnered with the QA team to redesign ice cream production, eliminating cross-contamination risks and achieving full compliance across all sites.
• Managed food safety (HACCP), supplier relationships, purchasing, and pastry budget across all operations.
• Trained and supervised the pastry team across concurrent production schedules and multi-location service.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Pastry Consultant – Recipe Development & Menu Creation

September 2019 - June 2020

Jana Cakes

Beirut, Lebanon

September 2019 - June 2020

• Consulted on the creation and launch of a full pastry and bakery menu for an independent concept, developing original recipes tailored to brand positioning and client base.
• Managed product line expansion, quality standards, and consistency across all new offerings.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Consulting

Pastry Chef – Production & Development

June 2019 - March 2020

Rotana Hotels

Beirut, Lebanon

June 2019 - March 2020

• Developed original recipes aligned with brand identity, conducted food cost analysis, and maintained production standards at scale.
• Implemented and managed HACCP protocols across the pastry section, focusing on flavour pairing and texture development.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Chef de Partie – Catering & Events

January 2017 - May 2019

Nicolas Audi Catering

Beirut, Lebanon

January 2017 - May 2019

• Executed high-volume production of oriental, French, and American pastry across large-scale catering events in Lebanon, managing inventory, equipment, and compliance standards.
• Redesigned existing pastry items with improved presentation, quality, and food safety compliance; mentored pastry assistants in technique and hygiene protocols.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

American University Of Beirut

March 2017

March 2017

Bachelor's degree, Food Science and Business Management

Lebanon

French International School of Riyadh

May 2014

May 2014

High school or equivalent, Scientific

Saudi Arabia

Skills

TEAM LEADERSHIP
Expert
TEAM LEADERSHIP
Expert
OPERATIONS
Expert
OPERATIONS
Expert
CULINARY ARTS
Expert
CULINARY ARTS
Expert
FORECASTING
Intermediate
FORECASTING
Intermediate
PROCESS DEVELOPMENT
Expert
PROCESS DEVELOPMENT
Expert
SUPPLIER MANAGEMENT
Expert
SUPPLIER MANAGEMENT
Expert
VENDOR MANAGEMENT
Expert
VENDOR MANAGEMENT
Expert
BUDGET MANAGEMENT
Expert
BUDGET MANAGEMENT
Expert
BAKING
Expert
BAKING
Expert
CAPM
Intermediate
CAPM
Intermediate
Team Management
Expert
Team Management
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Training and Certifications

Certifications
Certified Associate in Project Management
Cvent Event Management Professional