Marianna Mauro

QC Terme is a leading Italian wellness and spa group, offering premium thermal spa experiences and hospitality services, with a strong presence across Italy and international expansion.

I progressed through multiple roles within the company, starting as Executive Assistant to the CEO and Group HR Manager, before moving into a Retail Area Manager position. I also gained international exposure by supporting activities related to the opening of the group’s spa in New York.

I currently manage a portfolio of 7 stores, expanding to 11 during the peak Christmas period. I am responsible for the full retail lifecycle, including location identification and negotiation, store openings, and ongoing operational performance.

I have consistently driven year-on-year revenue growth by expanding the store network and improving operational efficiency across all locations. My role combines strategic planning with hands-on execution, ensuring both commercial performance and operational excellence.

• Contributed to the expansion of Alfio Bardolla Training Group by effectively promoting premium financial education programs.
• Engaged proactively with prospective clients to identify and understand their financial aspirations and needs.
• Developed tailored learning solutions that aligned with clients' objectives, significantly enhancing their investment strategies.
• Exhibited exceptional sales skills in a competitive landscape, successfully closing deals and driving substantial revenue growth.
• Progressed from the role of Sales Executive Junior to aspiring Salesman, Sales Executive, Financial Advisor, and Financial Consultant, showcasing adaptability and ambition in the financial services sector.

• Completed a traineeship in a professional firm, deepening my knowledge of financial operations and client relationship management.
• Engaged in bookkeeping tasks, including invoice processing and bank reconciliations, showcasing my meticulous attention to detail and commitment to accuracy.
• Contributed to the preparation of personal tax returns, sharpening my analytical skills and comprehension of tax regulations, which will aid in advising clients effectively.
• Acquired hands-on experience in daily accounting operations, providing a solid foundation for transitioning into sales and financial advisory roles, where I can leverage my financial acumen to drive client success.