Marianne Gay  Alcober - Cortez, BUSINESS DEVELOPMENT & CONTRACTING MANAGER

Marianne Gay Alcober - Cortez

BUSINESS DEVELOPMENT & CONTRACTING MANAGER

MILES TRAVEL & TOURS INTERNATIONAL FZE LLC

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, HOTEL & RESTAURANT MANAGEMENT
Experience
27 years, 8 Months

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Work Experience

Total years of experience :27 years, 8 Months

BUSINESS DEVELOPMENT & CONTRACTING MANAGER at MILES TRAVEL & TOURS INTERNATIONAL FZE LLC
  • United Arab Emirates - Ajman
  • My current job since March 2013

 Responsible for Business Development via prospecting, qualifying, marketing and selling the services of the
company
 Create a strong relationship with existing and new clients and expand all existing current Marketing and to
develop new policies & strategies
 Developing, implementing yearly sales and marketing plan, forecasting annual, quarterly, monthly revenue
streams.
 Studying competitors’ products and services competitiveness.
 Maintain highest level of confidentiality of all company projects and prices.
 Follow up all disputes with clients, customers, suppliers and other business associates.
 Coordinating with the account departments both internally as well as the Head Office
 Checking and submitting fortnightly financial reports and keeping accounts up to date
2
Free Individual

FIT and Group Executive at Arabian Nights Tours LLC
  • United Arab Emirates - Dubai
  • December 2005 to March 2013

Handling Fit’s and Group reservations and operational matters.  Sending and receiving correspondence, making program/quotation, reservations and co-coordinating with other Team members  Revolution and communication with Hotels in the U.A.E and overseas agents  Responsible for all the proposals, costing, designing of itineraries and day to day programs.  Regular representation visits to hotels where the company guests are booked.  Liaise with the hotels executive to ensure that services are in order and has given accordingly.  Handle the travel documents i.e. Visas, Passport, Air Tickets & Hotel vouchers of the company guests.  Overall Department supervision and administrative task in the absence of superior.

FRONT OFFICE RECEPTION at PALM BEACH HOTEL
  • United Arab Emirates - Dubai
  • August 2004 to December 2005

 Displays a friendly and professional manner in all dealings with guest, patrons and employees
 Welcomes and registers hotel guest with an emphasis on fulfilling their request
 In familiar with room availability for current and future dates
 Selects and blocks rooms for arriving guest/ Pre-registers individuals and groups. Work closely with concierge staff to
handle guest luggage and special request.
 Checks guest out according to set procedures.
 Exchange foreign currency, issues safety deposit boxes; reconciles all cashier transactions at the close shift.
 Coordinates and follows up with other dept. to handle special requirements.
 Handles and reports guest problems and complaints.

College Dep't Coordinator cum Instructor at MONTESSORI
  • Philippines
  • November 1998 to April 2004

 To coordinate the registrar on the records of students subjects for evaluation and curriculum offering for the
semester.
 To conduct monthly inventory with the help of the registrar to the following school property: a. Books in the library
b. Office chairs and tables
c. HRM facilities
d. Sound system
 To coordinate and discuss policy to the faculty and staff regarding school activities
 To seek approval from the Dean and President of any plans for Educational tour, monetary contribution and other
related activities.
 To perform other relative administrative

College Dep't Coordinator cum Instructor at SOUTHEAST ASIAN COLLEGE
  • Philippines
  • June 1998 to March 2001

 Helps the Dean in supervising the faculty members of the College in determining instructional materials and in making
syllabus.
 Helps in upholding and implementing college objectives, policies and standards.
 Coordinates the different activities of the college with faculty members and students.
 Helps in the preparation of the faculty assignments and class schedules.
 Supervised and maintain the requirements of the mini-hotel.
 Facilities requisition and control procedures of supplies and equipment of the mini-hotel.
 Actively takes part in the enrollment procedures and perform other duties that may be assigned by the Dean of the
College from time to time.

PERSONNEL OFFICER at Service Pro Employment Center
  • Philippines
  • April 1997 to March 2001

 Interview and screen applicants, know the special skills and qualification needed for the job.
 Recruit, set the activities used to legally obtain the sufficient right number of people at the right time and select the
best that needs to organization.
 Recruit graduates of college and universities and other educational institution.
 Notify applicants of results of completion.
 To advise the applicants for an employment requirements and advise managers and employees for staffing policies
and procedures.
 Train and qualify staff to serve and provide manpower needs requirements of its clients such as hotels, restaurants,
cruise ships and other establishment that related to Tourism and

TRAINING COORDINATOR at BOHEMIA HOTEL AND RESTAURANT
  • Philippines
  • June 1996 to December 1997

 Coordinating the Deans, Teachers and Students
 Design and prepare educational aids and materials
 Maintain updated data base and training records.
 Sending a proposal letters and offers training course
 Choose appropriate training methods per case (simulations, mentoring on the job training)
 Scheduling and evaluating trainees.

Education

Bachelor's degree, HOTEL & RESTAURANT MANAGEMENT
  • at Eulogio “Amang” Rodriguez Institute of Science and Technology
  • August 1996

Hotel Restaurant Management is course that study of personal cleanliness; sanitary practices in food preparation; causes, investigation and control of illness caused by food contamination and work place sanitation standards. This course provides an overview of the lodging management industry; specialized occupational instruction in all phases of hotel and restaurant management to prepare students for careers as managers and supervisors in the hospitality and tourism industry.

Specialties & Skills

B2B Sales
Quotations
Costing
Marketing
Business Development
CUSTOMER RELATIONS
MICROSOFT OFFICE
POLICY ANALYSIS
ADMINISTRATION
BUSINESS DEVELOPMENT
FINANCIAL
FORECASTING
INVENTORY MANAGEMENT
MARKET PLANNING

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

DUBAI CITY TOUR GUIDE (Training)
Training Institute:
DEPARTMENT OF TOURISM COMMERCE & MARKETING
Date Attended:
April 2009
Financial Management (Certificate)
Date Attended:
November 2001

Hobbies

  • Travel, International Food tasting, sports and reading