Frontdesk Associate
Hadi Clinic
Total years of experience :12 years, 8 Months
• Answering enquiries/complaints on Social Media Platform, Phone, email and in person
• Anticipating potential needs or problems of patients
• Maintaining balance between business and customer needs
• Recommending alternative solutions if customer expectations are not met
• Registering/Updating patient information using Hospital Management System Software Medica Plus/Medinous
• Daily update of customer’s chosen diet plan
• Creating and sending reports concerning daily and monthly revenue, number of sessions, complaints and client feedbacks,
• Daily update of driver’s list.
• Receiving payments by cash, credit card and debit card and remitting all collection to finance department.
• Issuing receipts and refunds
• Reconcile daily cash to daily cash receipts and reporting discrepancies.
• Greeting and advise customers
• Ensure goods are well displayed
• Handle payments
• Arrange ordering and delivery
• Receive deliveries from suppliers
URL removed due to policy violation. Please contact support for further information.