Maribellejoy Basilio

• Financial Operations: Manage Dubai office transactions and liaise with UK finance team, including accounts payable/receivable, expense verification, cash flow monitoring, monthly transaction recording, VAT compliance, and supplier records. Serve as primary contact for Dubai financial operations and third-party accountants.
• Office Administration: Oversee daily office operations, including handling commercial rents and managing all suppliers related to Dubai operations. Maintain records/databases, act as IT liaison, and manage logistics, inventory, supplies, and ad-hoc tasks.
• Executive Support: Provide comprehensive support to the Managing Director, including calendar management, travel arrangements, expense coordination, support on project management, and personal necessities as required.

• Financial Operations: Managed accounts payable/receivable (including tax invoices), processed payments/receipts, verified expense reimbursements, monitored cash flow, recorded monthly transactions, liaised with accountants for financial operations and VAT, maintained supplier records, and handled bank administration.
• HR Management: Managed recruitment, onboarding, employee documentation/benefits, processed payroll, developed/implemented HR policies, ensured labor law compliance, managed offboarding, and liaised with PRO for visas.
• Executive Support: Provided comprehensive support to the C-levels for business travel (flights, hotels, schedules, agendas), prepared meeting minutes and trip reports, followed up on actions, and managed travel expenses.
• Office Administration: Oversaw full office operations, maintained records/databases, served as IT liaison, managed office logistics, supervised the receptionist, coordinated courier services, utilities, inventory, supplies, and handled company calls and ad-hoc tasks.

Office Manager and HR Generalist (April 15, 2020 to June 26, 2024)
• HR Management: Managed the full employee lifecycle (recruitment, onboarding, training, performance, transfers, offboarding), compensation and benefits (including payroll, visa processing), and employee relations (issue resolution, leave, travel, engagement). Ensured legal compliance via HR policy development and maintained HR systems (HRMS, records). Provided data-driven HR insights and managed HR and Admin budgets.
• Office Administration: Streamlined office operations by managing renewals (licenses, trademarks, rentals, accommodation, insurances, assets, utilities), application access, ISO compliance audits, and office expenses.
• Executive Support: Provided comprehensive executive support to the CEO, encompassing calendar management, travel coordination, internal communication, and various ad-hoc administrative tasks.

Sales and Operations Coordinator (February 16, 2017 to April 15, 2020)
• Sales Administration: Oversaw CRM system management for sales process compliance, managed lead distribution, prepared sales documentation (prequalification, tenders, technical submittals, weekly reports), and handled recreational barrier sales.
• Project Administration: Managed end-to-end project coordination, including client communication, scheduling, logistics, delivery documentation, and all related administration.
• Operations Administration: Handled all aspects of company import and export shipments, including documentation and certifications.

Executive Coordinator (February 16, 2016 to February 15, 2017)
• Executive & Administrative Support: Provided executive assistance and coordination for the SMT, managing administrative tasks covering front office duties, record-keeping, meeting organization, interdepartmental coordination, travel planning, event support, and ad-hoc requests. Oversaw IT equipment (installation, maintenance, support) and system monitoring.
• HR & Financial Administration: Supported HR & Operations Head with HR policy implementation and assisted the finance team with expense validation and bookkeeping.

Admin and Finance Assistant (February 15, 2015 to February 15, 2016)
• Financial & Administrative Operations: Managed daily cash reconciliation, petty cash, prepared financial documents (invoices, POs, delivery notes), processed utility payments, handled reception, procured supplies/uniforms, and maintained organized filing systems.
• HR & Marketing Support: Assisted HR with onboarding, training, employee inquiries, timesheets, payroll, and visa processing. Supported Marketing with material preparation, HSE documents, event coordination, and correspondence.

• Executive Support: Managed the Managing Director’s email, calls, guests, and correspondence, and fulfilled ad-hoc requests.
• Sales, Finance, and Administrative Support: Prepared sales quotations, purchase orders, business correspondence, and internal announcements. Assisted with visa applications. Monitored company asset renewals and insurances, provided financial support to the Finance Manager, and performed other administrative duties.
• HR Administration: Led HR tasks, including recruitment, interviews, onboarding, and employee file.
maintenance

• HR Management: Managed the full spectrum of HR functions, including recruitment (interviews, job fairs, background checks), onboarding, team building/company events, payroll, benefits, insurance, employee files, disciplinary actions, and offboarding. Designed and reviewed compensation structures and career paths for talent acquisition and retention. Facilitated interdepartmental collaboration and supported HR-related accounting audits. Managed payroll system improvements and the HR department budget.
• Government Liaison: Represented the company to government agencies, ensuring compliance with labor laws and employee benefit regulations.
• Executive Support: Provided executive secretarial support to the Company Owner and participated in annual planning and goal reviews.