Receptionist/Office Administrator
Royal Home Real Estate
Total years of experience :5 years, 10 Months
Receptionist/Office Administrator
Royal Home Real Estate, Dubai UAE
November 2011- present
• Reports directly to the General Manager
• Answering busy multi-line phone & greeting clients with warmth and professionalism, word processing and filing.
• Handling residential inquiries and knowing the rental/sales listings and current market price in Dubai.
• Typing, proofreading and/or drafting general correspondence and memo's.
• Answering email and phone inquiries of clients or landlords all over the globe.
• Assisting real estate agents; maintaining and creating existing files.
• Ordering and procuring office supplies; assisting with copier and fax.
• Keep residential availability list up-to-date.
• Doing cold calls and getting new leads.
• Social Media Marketing
• End of Contract: December 20, 2013
Convergys Philippines
Anthem Blue Cross and Blue Shield
Health Insurance Company
Cebu City, Philippines
Customer Service Representative
May 2011- September 2011
• Answer phone calls and use computer resources to find the answers to clients' inquiries.
• Answer questions regarding policy coverage; Determine charges for services requested.
• Assist/help with reporting claims.
• Refer unresolved customer grievances to designated departments for further investigation.
• Practiced Health Insurance Portability and Accountability Act (HIPAA) of 1996- provided protection for personal health information held by covered entities.
Tokyofashion.com
Social Media Virtual Assistant
August 2008 - August 2011 (self-employed)
• Set-up Social Networking Profiles; giving Internet businesses a social presence and a place for people to find their services/products.
• Manage those profiles with updates, blog posts, event listing to promote the business and improve company image.
• Submit articles to directories to give higher expertise status and draw traffic.
• Utilize Social Bookmarking to obtain backlinks, improve SEO and provide useful information to followers.
Cong. Lamberto Macias Memorial Hospital
Siaton, Negros Oriental, Philippines
April 2010- April 2011
• Provide direct care to patients
• Assess and monitor clinical condition of patients and initiate appropriate care.
• Internal Medicine Ward: - Administer and monitor proper medication, IV fluids, and other life-support systems to patients..
- Coordinate with physicians, clinicians, registered nurses in taking care of patients.
- Ensure a safe and a healthy environment around patients.
- Give emotional support to patients' families in regard to patient's conditions.
• Out-patient Department
- Ensures a safe and a healthy environment around patients.
- Initiating Health teachings (e.g., proper hygiene and first aid care, general health and wellness)
• Emergency Room
- Prepare the unit and admission of the patient to Emergency Room/ER
- Evaluation and recording of patient's conditions.
- Provide bedside nursing care.
- Prepare the patient for various examinations like X-ray, ECG, Ultrasound, MRI etc.
- Monitor vital signs and report to the physician.
- Administer medication and treatments as prescribed by the physician.
- Collection of samples, evaluate and record the results.
- Provide psychological support to the patient and relatives
Weddings Exquisitely Designed (W.E.D.)
Dumaguete City, Philippines
Assistant Events Coordinator
February 2008 - January 2011
• Caters to those in need of an organized, well planned, and stress-free wedding and other important celebrations or events.
• Works behind the scene of a well organized, hassle-free event that everyone dreams of having.
Bachelor of Science in Nursing Silliman University, Philippines 2008 LICENSE AND CERTIFICATIONS Registered Nurse License #0555700