Mariden Bautista

Managed end-to-end online order processing for L’Oréal and other brands, handling 50-150 orders per week with a focus on accuracy and timely fulfillment.
Coordinated closely with sales, logistics, and warehouse teams to ensure stock availability, smooth delivery, and proper documentation.
Monitored inventory levels and supported the replenishment process by providing updated stock reports to the internal teams.
Assisted the brand team with sales reporting, promotion setups, and performance tracking.
Addressed customer issues professionally and ensured fast resolution to maintain service quality.
Promoted based on strong performance, reliability, and consistent contribution to e-commerce operations.

Supported the Procurement Head in managing purchasing activities for two schools.
North London Collegiate School
Hartland International School
Prepared POs, tracked expenses, updated supplier records, and maintained complete documentation.
Coordinated meetings, schedules, and travel arrangements for the Procurement Director.
Handled document control tasks including filing, record updates, and system entries.
Contributed to day-to-day coordination without direct supplier negotiation responsibilities.

Managed the full sales order cycle, including quotations, order entry, invoicing, and delivery follow-up.
Coordinated with logistics to ensure on-time deliveries and resolve order-related issues.
Prepared sales reports and maintained accurate documentation for the sales team.

Handled sales records, prepared sales orders, and maintained documentation for the sales team.
Monitored stock levels and coordinated with suppliers to prevent stockouts.
Supported smooth communication between sales, operations, and other departments.

Handled inbound calls for shipment tracking, delivery updates, and pickup scheduling.
Maintained accurate customer documentation and ensured timely updates in the system.
Delivered consistent service in a high-volume call center environment.