Marie joan Medina

Prepared and organized RFP (Request for Payment) for Eastern, Innove, and
other SMBC vendors.
Maintained accurate asset inventories and ensured proper monitoring of IT
equipment.
Performed hardware and software troubleshooting to resolve technical issues.
Conducted test calls to verify system functionality.
Created and maintained automated workflows using Microsoft Power
Automate and Microsoft Lists to improve asset inventory management.
Provided support to team members using ServiceNow and other internal
systems.

Provided technical support during XVape live streams, Vivo and other
multimedia shoot.
Supported users with email account setup and password resets.
Monitored CCTV systems to review attendance records and investigate
incident reports as needed.
Provided basic technical support to the team by troubleshooting common
issues and performing minor hardware tasks such as crimping network cables
Maintained accurate records of company equipment and shoot tools,
ensuring all items were properly documented and accounted for across
departments.