MARIEL LALU

•Deal with inquiries concerning fee related matters.

• Obtain valid EU VAT certificates, VAT declaration or equivalent proofs and adjust/update VAT for relevant cases.

• Respond to requests for copy invoices/receipts, barrister bank details, etc. and update individual profiles with the appropriate information.

• Liaise with clerks to adjust fee notes and provide reconciliations as required. Liaise with counsel regarding points of dispute.

• Provide updates to members of chambers as required.Alert the Chambers Administrator to cases that may require intervention and escalation (legal action/improvement of process)

• Responsible for logging and resolving disputed invoices to Microsoft Dynamics 365 ERP
• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operating system

• Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues

• Operates independently within defined scope of responsibility under regular supervision. Interacts with external and internal customers (i.e. Sales, Contract Marketing and Customer Service) at the peer and/or supervisory level.

• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;

• Resolves valid or authorize deductions by entering adjusting entries such as credit note and rebill invoice

*Posting of invoices on a daily basis
*Prepares the monthly withholding tax and VAT report for different countries
*Knowledge in India, Philippines and other countries' tax
*Resolving internal and external customer issues
*Oversee a team of staff in agreement with Accounts Payable Manager
*Oversee the accurate inputting and indexing of invoices
*Conduction of performance appraisals and ensure that performance issues are monitored and resolved
*Ensure the team meets the Accounts Payable Service Level Agreement
*Follow, maintain and improve on established controls and procedures for Accounts Payable processing
*Covers accounts payable manager in their absence
*Coordinate timely submission of KPI data
*Staff motivation and objective setting
*Proactively ensures that duplicate payments are minimized and where identified are investigated and the causes addressed.
*Updates the Airport Authority Summary, Aging, GRIR, DirectDebit, Advance Payment Report, Reconciliation Summary
*Effectively assigned tasks to team members to optimize productivity.