HR Executive
Eastern Skyjets
مجموع سنوات الخبرة :11 years, 1 أشهر
Human Resource / Administration - Eastern Skyjets
• Responsible for all major HR generalist activities, issuance of Disciplinary Warnings, Performance Appraisal, Leave and Attendance management
• Ensure all HR related queries are directed to me are auctioned within 24hours and that the employee / applicants is satisfied with the response.
• Provide basic counseling to staff that have performance related problems.
• Investigate staff absences and ensure appropriate report to be given to the Director of Resource & Standard to ensure disciplinary actions are taken against employees who have violated the company’s policies and procedures
• Provide assistance in developing human resource plans, policies and procedures, employee handbook and coordinate with the management
• Managing the payroll program (status change, attendance, left and hold advice, new hires). Ensure to have keen monitoring the maintenance of payroll records and files accordance with company policy.
• Monitoring the employee’s leaves and attendance
• Handle and keep employees important /legal documents both hard & soft copy.
• Coordinate closely with PRO for arranging employment visa for new employees and visit/transit visa. Whilst ticket, accommodation and other related coordinate with Admin Team
• Assist in preparing and monitoring payroll in accordance with company policy.
• Preparation of End of Service benefits for resigned and terminated employee.
• Conduct Exit Interview
• Monthly & Quarterly Reports:
o HR Dashboard Report
o Grievances & Disciplinary Actions
o Recruitment Timeline
o Leave and Attendance
Recruitment - Eastern Skyjets / Aerotech Aviation
• Act as team lead and responsible for the recruitment and selection.
• Scrutinize, short listing, filter candidates' profiles, and categorize based on specific criteria;
• Phone interview/screening, and prepare candidates' profiles;
• Coordinate and schedule interview (local and out of UAE) of Cabin Crew, Pilots, Engineers and support staff ( Sales, Finance / Admin / HR) for Dubai, Pakistan and Afghanistan offices
• Follow up on recruitment interviews with Director of HR and update candidates with results;
• Coordinate and participate in recruitment events with Director of HR and HR Manager;
• Preparing an offer letter of employment, contract and process the new employee after acceptance.
• Coordination with Department Managers on hiring plan and new hired for training requirements.
• Conduct Orientation, Induction and Training for new employees.
• Training and Development, working side by side with the Cabin Training Supervisor.
• Take management of the end to end recruitment process and responsible for finding and sourcing key talent within the industry.
• Assisting in the implementation of the hiring guidelines for internal and external vendors and assisted in the formulation of the recruitment policy in accordance with the organizational goals and objectives
• Assist, suggest and formulate a detailed marketing plan to attract talented candidates with Director of Human Resources
• Work closely with Director of Human Resources, and focus on sourcing talent using my own recruitment strategies and innovative approach.
• Play an integral role in helping the organization to achieve their people plan and help them to develop the level of talent within.
• Coordinate recruitment, training and other HR programs as assigned by the management.
• Maintain weekly, monthly and quarterly recruitment logs and KPIs;
General Functions
• Research new market opportunities for attracting new candidates, both local and abroad
• Secondary functions include mapping out potential candidates & competitors
• Determine unmet needs and market structure (channels)
• Researching and purchasing of target advertising in all media for niche markets
• Assist management with the coordination of development of marketing pieces for print, and internet.
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• Focal point contact of the Head Office for Employee’s concerns - new and existing (Dubai, Abudhabi and DOHA offices)
• Coordinate applicant interviews with General Manager.
• Conduct Orientation, Induction and plan the training for new employees well-coordinated with General Manager and HR Manager from Head Office
• Manage and lead the Admin & HR Team and ensure that all assigned functions to each team member are properly performed, executed and delivered within time frame.
• Serve as a primary point of direct administrative contact and liaison with different departments, individuals, and external institutions and agencies on a range of specified issues.
• Full management responsibilities for all human resources & PR services and activities, recommends and administers effective personnel policies and procedures that abide by the legal requirements and the sound practices in the HR field .
• Provide support and guidance to Department Managers regarding personnel policies and procedures.
• In-charge/Overseas the Office Operation when the General Manager is not available, on holiday or business trip. Oversees and manages provision of efficient office services to the Company (e.g. security, office operations and etc.)
• Manage administration functions, such as:
o COMPANY-RELATED MATTERS: Renewals of Trade licenses, Insurance registration, renewals, cancellations, claims, etc. Refurbishment, maintenance of office premises, Contacting contractors and short-listing quotes, Office supplies and consumables, Legal matters or issues, General Public Relations or Communications.
o EMPLOYEE-RELATED MATTERS: Employment Offers, Immigration, Labour procedures, Liaison with government departments, completed all formalities related to visa, health card, immigration, economic department and municipality. Liasing with PRO for visa/labour card processing for the new staff, renewals and cancellations. Ensure timely application of visa, work/residence permit of employee
• Cooperate with each department in conducting assessment and evaluation on a continuous basis regarding the performance of the staff and aids in the process of promotion then submit the overall report to General Manager.
• Managing personnel functions of salary administration leave entitlements to all employees. (Dubai, Abu Dhabi and DOHA offices)
• Investigate and Understand cause of staff absences with close coordination with Department Head before making a report and recommendation for necessary disciplinary action to General Manager.
• Maintain close coordination to each department head on the daily functions of the staff for the update of staff performance.
• Maintain an effective medium of communication and close collaboration among the staff to the General Manager and Top Management.
• Update employee details for change of address, salary increases, training and development
Administrative Support during my tenure as Front Office Executive/Office Administrator/PA \[ September 2007 -August 2008\]
• Directly reporting to General Manager
• Manage the General Manager diary/itinerary/schedule
• Prepare report and assist GM in all aspects of work.
• Handling flight and hotel booking.
• In charge for processing medical and life insurance applications of the employees and coordinating office and staff accommodation maintenance
• Managed duties related to assessment & purchase of uniforms, purchase of new vehicles, time attendance, door access systems and staff catering services.
• Preparing invoices and summarizing the invoice details & expenses per month. Ensure that LPOs’ receive and file accordingly.
• Ensure that the personal details from all applications received such as recording of Employee’s leave (sick leave, vacation leave, emergency leave and annual leave); Comp Off Record and unauthorized Absence report logged onto personnel database and file if accordingly in their personal folder
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• Managing the operation of the branch for sales, collection, and staff to ensure the smooth operation.
• Responsible for recruitment and conduct interview, review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
• Designing and implementing Office policies & procedures and ensure these are being adhered to.
• Analyzing and monitoring internal processed and prepare operation reports and schedule to ensure efficiency
• Assign and monitoring clerical, administrative, secretarial, sales & collection responsibilities and tasks among staff and keep coordinating with their activities to ensure maximum efficiency
• Design, develop and implement marketing and sales campaigns.
• Establish and improve client communications; maintained ongoing relationships by conducting weekly meeting with registered Salesman to have an update of sales performance and reinforce store standards and procedures for more improvement
• Address customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.
• Developing annual operating budgets for sales and expenses line to suggest and get an approval from the Top Management
• Responsible for the performance evaluations of all staff and key salesman with Area Manager
• Ensure competitor’s price, advertisement and strategies are strongly monitored.
• Review and approve office and other supply acquisition
• Research and analyze marketing materials by coordinating with the marketing, sales, technical and administrative departments.
• Prepare monthly report such as Sales, Collection, Salesman & Staff performance and Overall Branch Monthly Statistics to be reported to Area Manager.
• Supervise and manage the activities for the Inventory Department.
• Responsible for the cycle counting, researching and reconciling inventory variances, product reallocation or disposal, physical inventory, replenishments, and handling non-conformance product and damages.
• Ensure the proper systematic handling of all inventories in the warehouse by verifying inventory accuracy meet customer and Company quality standards. And ensure all inventory functions are processed according to the Standard Operating Procedures and provide accurate, current inventory data.
• Managing the activities in the Receiving Department. Monitoring the inbound schedule, researching and ensuring correct PO information is used, directing the storage of products. Report and record all Inbound Vendor compliance issues.
• Managing staff assigned to the Inventory and Receiving Departments
• Motivate, organize, and encourage teamwork within the workforce to ensure all established site goals at met.
• Responsible for handling employee grievances and conducting proper investigations and ensure to take the appropriate actions to correct any employee relation issues including disciplinary actions and/or preventative actions. And maintain good communication and positive relations with the employees to promote employee satisfaction.
• Ensure timely completion of performance appraisals for staff.
• Respond to inquiries about inventory. Responsible for professional verbal and written communication with all internal and external customers.
• Monitoring the quality of service to ensure customer expectations are met.