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Marimar Dela Cruz, Third Party Collections Agent

Marimar Dela Cruz

Third Party Collections Agent

Nearsol Philippines Inc.

Location
Qatar - Al Khawr
Education
Bachelor's degree, Bachelor of Arts in Broadcasting
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Third Party Collections Agent at Nearsol Philippines Inc.
  • Philippines
  • January 2022 to June 2023

Process consumer payment
Negotiate to the consumer
Provide options to pay off their debt
Customer service inquiry
Explain billing information

Customer Service Representative at Teletech
  • Philippines - Iloilo
  • August 2021 to February 2022

Assist customer with telco concern
Troubleshoot customer technical issue
Upsell service plan
Provide excellent customer service

Customer Service Representative at Startek
  • Philippines - Iloilo
  • October 2018 to August 2021

Provide excellent customer service
Assist customer with online retail.order
Anwer customer inquiry

Customer Service Representative at Teletech
  • Philippines - Iloilo
  • January 2018 to April 2018

Assist customer with telco concern
Troubleshoot customer technical issue
Upsell service plan
Provide excellent customer service

Education

Bachelor's degree, Bachelor of Arts in Broadcasting
  • at WEST VISAYAS STATE UNIVERSITY
  • April 2016

Specialties & Skills

Customer service
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Languages

English
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