Business Travel Consultant
CWT
Total years of experience :5 years, 3 Months
(maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the most suitable products)
WENTRUM (Lviv, Ukraine)
Responsibilities: after-sale service, handling customers’ complains, maintaining high client return ratio, conducting trainings for Customer Service team on how to achieve positive feedback from clients.
Providing client assistance via phone, mail, chat etc.
PeopleTeam Summer Camp (Kecskemét, Hungary)
Responsibilities: teaching English to different-age groups of children, organizing after-class activities, curriculum development.
Hard Rock Café (Washington, D.C., USA)
Responsibilities: customer service, cash handling, assistance via phone
courses: High school: Volyn Regional Lyceum
Howest,