Rhea Gendrano

Key Achievements:
• Effectively managed human capital by rolling out people strategies that meets the overall business objectives
• Saved huge cost in global talent acquisition by utilizing various talent strategies that meet business target.
• Saved HR operational cost and drive business results through performance
• Developed and facilitated a cost-effective talent management by enforcing internal capabilities and have a career succession that boost employee’s morale and motivation and leads to a higher productivity level
Accountabilities:
Organizational Development
• Reports to the CEO, under the management team and help with the overall business strategic goal
• Develop & drive the implementation of people management strategies ensuring full alignment with the organizational goals & objectives
• Work with the CEO the organization design & structure, streamlining the processes and create a long term-sustainable solutions for continuous improvement
• Work with the leadership to leverage its key resources and streamline the processes that drive cost effectiveness and productivity
• Create HR Analytics dashboard, present the HR metrics & reports to the management & stakeholders that would help identify risk and support the delivery of the business strategy and goals
• Provide HR solutions that helps with the organizational transformation plan that drive and contribute significantly to meet the corporate goals and objectives.
HR Management
• Prepare & present the annual HR budget & report that provides HR operations financial strategies, analyzed metric results, human resources solutions and action plans
• Rolled out HR initiatives that shape employee behavior to a right performance that drive business results
• Work with the management, business units and employees to improve work relationship, build morale, increase productivity and retention and drive a culture of engagement and performance
• Manage effectively the employee lifecycle to retain best employees
• Develop and implement HR policies and procedures ensuring compliance in governing laws and have consistent and fair approach to people management. Develop a comprehensive employee handbook and ensure that staff are aware labor laws & company policies
• Provide HR management systems & processes that ensure compliance in internal & external audits, qualifies in all certification bodies like ISO, Visa & Mastercard, and support the client audits for tender qualification and project management
• Manage the HR team to ensure providing effective HR services to all business units & function as strategic partner
• Work closely with senior and line managers providing professional guidance, coaching and support on the full spectrum of HR activities
• Manage and lead cost-effective HR & General Administration
• Successfully manage the end-to-end implementation of HR system. Automation of HR processes that ensure that appropriate measurements and reports are produced to facilitate proactive decision-making and provide efficient HR services
• Oversee 250+ employees in all business units in UAE, France, South Africa, Lebanon, Spain, Jordan
Talent Acquisition
• Lead, design and implement the cost-effective recruitment & talent acquisition strategies.
• Provide leaders the strategic workforce analysis to forecast their talent needs and to identify the professional development and improvement plan in line with their future needs and business strategy.
• Manage cost-effective and timely end to end recruitment process and provide effective on boarding process for the new joiners
• Deliver innovative and best practice recruitment & onboarding solutions by keeping abreast of market changes

Shared Services MNC) Environmental Services Waste Management Industry

Key Achievement: Successful cost-effective Talent Acquisition and Talent management
Accountabilities:
 Responsible for the implementation of a company’s workforce planning: recruitment, selection, talent acquisition and retention.
 Prepare manpower planning and budget
 Work with the department heads the manpower requirements, provide them with right talents within the set timeline and budget
 Responsible for the end-to-end recruitment process and onboarding
 Work with different overseas agencies for the bulk recruitment, from the agreement till arrangement of the deployment of the workers
 Fulfill the manpower requirements of all business concepts (restaurants, retails, luxury brands, e-commerce) to meet the business needs
 Build talent pool and maintain best practice in recruitment and selection
 Implement policy and procedures and ensure the compliance of the employee
 Responsible for the employees effective on boarding process and off boarding
 Responsible with travel agencies, medical insurance provider and other vendors agreement, providing employees good services taking into
consideration the company’s budget
 Provide administrative, operational & project management support to concerned departments
 Maintain human resources calendar and activities and facilitate the activities for employee engagement and retention
 Ensure the update of the HRMS database and all HR files to be compliant with the internal and external audits
 Responsible with the mobilization and demobilization
 Prepare memorandums, correspondences and all HR related and documents
 Liaise with all the head of the concepts in relation to employee welfare, HR processes, disciplinary proceedings, etc.
 Address the employee’s grievances and complaints, provides guidance and resolution plan
 Facilitate performance appraisal and review of employees.
 Assist in employee training and development for career enhancement & growth
 Assist in continuous learning of employees and ensure optimized utilization of resources.
 Facilitate planning and rolling out HR initiatives like reward and recognition programs, team buildings for employee engagement and retention
 Responsible for updating policy and procedures
 Conduct exit interviews and other HR surveys and provide HR reports to the head of HR
 Coordinates and liaises with external consultants on employees’ training needs and arranges training schedules for employees.
 Evaluates the effectiveness of the respective training programs by obtaining feedback from employees
 Manage the government transaction & processes and trade licenses

Key Achievement: Managed solely the

Source potential candidates in different universities & job portals
* Do screening & shortlisting of applicant’s CVs & administer standardized and psychometric test to the applicants
* Do scoring and interpretation of different psychometric test
* Do initial interview & arrange in depth interview and provide feedback to the hiring manager
* Arrange the offer letters and orient the newly hired employees