Marina Zaki, Call center

Marina Zaki

Call center

Wasla outsourcing

Location
Egypt - Cairo
Education
Bachelor's degree, Foreign trade
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

Call center at Wasla outsourcing
  • Egypt
  • June 2015 to October 2015

I worked in Vodafone at wasla outsourcing 888
I was answering phone calls from customers to solve their problems and i had to follow up to be sure that the
problem was the customer had has been solved

Sales Representative at Wadi Degla for investment
  • Egypt - Cairo
  • June 2014 to May 2015

Make corporates with some companies, Schools, hotels... Etc to join to Wadi Degla to be members at Wadi Degla sporting club
Call customers to let them know what's Wadi Degla and persuade them to be members by telling them the advantages of the club and what's the benefits they will have

Education

Bachelor's degree, Foreign trade
  • at Helwan University
  • June 2017

"My grade is "Good

Specialties & Skills

Good communication skills when serving customers
Organized
I took a course in financial Markets
Quick learner, keen on learning and improving skills I can learn anything very quickly
Problem solving skills
Hard worker
Self-motivation and ability to take the initiative
Responsible
Teamwork skills (worked well as part of a team in Wadi Degla for investment )
Very good at ( Word, Excel, Access, PowerPoint and Outlook)

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Helwan University (Training)
Training Institute:
Helwan University
Duration:
12 hours