Marinda Thornhill

Established HR and Administration processes and systems (DMS and EDMS). Managed HR operations and team.
Policies and Procedures. Created Forms, Standing Operating Procedures. Onboarding and Offboarding processes.
Recruitment and Selection. Desiring and demobilizing.
Built professional relationships.
implemented monthly staff meetings.

Head of Operations & Strategy - Freelance position
• Virtual Reality Platforms
•Voluntary commitment. Building a network for customers and service providers.
• Managing the operations process, embracing design, planning, control, performance improvement, and operations strategy. Business proposals. Agreements and contracts. Human Resources and Training. Marketing and Promoting virtual reality. Create videos and photos for the company.
Design training material for demonstrations to companies.

IWFFQ Executive Committee Secretary and IWFFQ Ladies-Affairs Secretary
• Voluntary commitment
• Designed IWFFQ and IWFF Asia Emblems and several other club ones
• Work closely with President, IWFFQ and Vice-President IWFFQ
• Established all documentation for the Federation (Letterhead, Forms, Minutes of Meeting, Letters, Inventory lists, etc.)
• Established and scheduling monthly meetings (every weekend another committee)
• Maintain database and whatsapp groups / Human Resources
• Sole point of communication and handle all Executive communication
• Organizing all friendly matches and IWFFQ 1st League preparations
• Social Media / Photography
• Secretary to IWFFQ Ladies Affairs Committee

Develop and conduct training in Human Resources and Leadership

Private project - no company involved (Bayt does not provide this option)
Voluntary involvement for a friend
Erection of majlis (400 m2), stable, garage, paint room and workshop. Activities by a team of three members: project management, negotiations, creativity, design of structures, interior, printing, purchasing (materials, interior decor, furniture, paint, etc.), site supervising, quality and safety control, photography, presentations, managing of invoices, on-the-job training, continuous improvement.

Event - Longines Global Champions Tour - 12-14 November 2015:
 To promote the event by reaching out to the communities via Embassies through calling and sending emails
 Liaise with Al-Shaqab Media team to arrange Ambassadors to meet the athletes on requests and contact Embassies after hours

Event - International Paralympic Committee (IPC) Athletics World Championship 22-31 October:
 Maintain a contact list of all Embassies within Doha
 Interacting and building relationships with Embassies and make them aware of the event as it was the first kind of event in the Middle East and to promote within their communities.
 Represent Ceremonies team during the Delegation Registration Meeting (DRM) together with the NPC Services team (National Paralympic Committee).
 Create awareness of the Opening Ceremony with the International teams, obtain a flag bearer name from each team leader and issue opening ceremony invitations.
 Compile a daily DRM activities report
 Contribute and review data for post-event report.

Event - Association International Boxing Association (AIBA) Boxing World Championship 5-15 October:
 Establish a contact list of all Embassies within Doha
 Build business relationships with Embassies by communicating with emails and telephone calls.
 To promote the event by reaching out to the communities via Embassies, Schools, Organizations, etc.
 Coordinate with Protocol Department for VIP invitations and liaise with other internal departments

October 2012 - 31 December 2014
Business Planning Analyst / Venture Training Coordinator
Managing and Coordinating all mandatory training for Venture Group
Conducting Training (Office Ergonomics Awareness)
Review and updating of Training plan, profiles and matrix
Conduct training need analysis
Evaluate training courses, trainers and analyse training feedback forms
Stewardship of Departmental Training Focal Points for Venture Group
Venture focal point for Corporate Training, IT and Business Controls Training
Custodian of VPAT (Venture People Asset Tool)
Coordinate and scheduling Training events on all sites (Doha, Ras Laffan, abroad projects)
Monitor compliance and generate monthly training status reports
Steward Office Ergonomics for Venture and present group as Ergo Champion
Create computer based training
National Development: Coordinate summer internship for the team
Coordinate team buildings
Participate in RasGas Elements for Excellence Audits related to training requirements and ensure compliance to the Venture Training Plan

May 2012 - Move to Venture SHE Team:
Establish a safety newsletter and a Performance Management System for Venture SHE Team
Rewards & Recognition
Train a National during Summer Internship - she wins Summer Star competition
Build positive and effective relationship with Public Affairs, National Development, Training and other corporate departments.

March 2011 - May 2012
This position is to work closely with the Venture Manager to ensure the success of the Qatar National Development program of the Group in the Company. Focal point for all Qatari Nationals in the Group including those on assignments abroad in Kuala Lumpur/South Korea, Japan, United Arab Emirates and France.
Conduct satisfaction surveys to determine their morale and ensure well-being.
Monitor the development plan reports and make recommendations and/or take corrective actions if needed.
Motivate nationals to complete their development plans on time.
Successful achievements: Coordinate several presentations by Qatari nationals to the Minister of Energy, gatherings and one-to-one sessions to RG CEO and VCO in Tokyo and Yokohama, Japan.
Coach nationals presenting skills and let them practice by means of dry runs. Coordinated a Graduation Ceremony (Trainee Recognition Ceremony) for Qatari nationals in EPC Contractor Training during April 2012 in Yokohama, Japan. Please refer to my CV for more details.

• Focused on special projects and HR Issues within the Division.
• Special Projects are: Established and improved the management systems of the COO office.
• Team member to establish an ethic code for division
• Leadership Awareness
• Cost driving strategy
• Drive and manage Performance Management to completion
• KPI’S
• All executive assistant duties
• Certified as a indoor trainer for NBK

Responsible for HR Department (6 Personnel - HR Officer, HR Assistant, x2 PRO's and Admin Assistant and Senior Campboss)
• Recruitment, Selection & Retention
• Manpower Planning & Budgeting
• Compensation & Benefits
• Training & Development
• Corporate Social Responsibility - focused to improve staff accommodation and labour camps
• Welfare
• Medical
• Disciplinary actions
• Performance Management & Appraisal
• Employment Agreements/Offer letters/Assignment letters
• Payroll queries
• Employee Relations & Services
• Employee Motivation, Programs, Projects, Activities
• HR Strategy in line with the business of the organization
• IBPers Administration & Management
• Implement and maintain approved HR policies, procedures, practices, documents and forms across the organization
• Assist and help create organization charts and process flows
• Provide Orientation Program to new employees (including arrangements for arrivals, accommodation, visa, flight tickets, etc.)
• Responsible for company accommodation for Non-European and European Staff
• Special focus on absenteeism
• Measure Job Satisfaction

*Peer Educator for Sasol Technology - SHARP responsibility (Sasol HIV Aids Response Program
*SH&E Representative
*CIA Member (Communication in Action)

All secretarial duties to senior management
 Managing of calendars, answering of telephones, minutes of meetings, arranging meetings, proximas, catering, training sessions, etc);
 Arranging/booking of travel arrangements/visitors for domestic and international travelling, prepare visa letters, etc.;
 Ordering and managing stationary, tea club, protective personal equipment, etc.;
 Scheduling of medical examinations, safety training;
 All arrangements for new employees, e.g.: computers, offices, telephones, permits, etc.;
 Ms office support, editing, typing, branding, etc. of documents, Livelink for electronic filing and maintaining hard copy filing system;
 Human Resources Responsibilities: e.g. cellphone, travel claims, petty cash, appointment letters;
 Maintaining employee files for the department;
 Capturing of timesheets on SAP system;
 Managing offices (defects reporting, telephones, furniture, etc.), permits, and financial administration;
 Safety Health and Environmental Representative responsibilities and Communication in Action activities;
 Responsible for Info Café coffee sessions (835 people) of Sasol Technology to share information
 Year end functions
 Community projects

Project Manager - DMS Project

Achievements: Successful completion of DMS project as per Dow Chemicals (USA) standards
Attended on-the-job training in Houstan, Texas (2000)

 Responsible for Document Management System project - Dow Chemicals worldwide standards.
Planning, cost estimate, procurement process (order all required materials & items for the project from USA), approvals, monitoring of project progress, reporting, erection of Civil works (change a storeroom into a library), purchasing of equipment from USA, implementation of DMS & EDMS, office cleanout and conducting training within PP Plant. Comply with DOW worldwide standards

Production Secretary/Travel Coordinator - PP Plant (1996-2003)
Achievements: Implement all systems as it is a new plant
Registered at the Institute of Secretaries
 General secretary work for PP Business alignment (Production, Instrument, Electrical and Mechanical departments)
 Managing documents - both hard and soft copies (DMS/EDMS)
 Orientation of new employees to the team
 Preparing procedures, monthly reports, presentations, etc.
 Organize conferences, meetings, visitor days. Maintain calendars
 Travel Coordination and expense reports. Holder of a company credit card & Hertz etc.
 Control and maintain ISO 9002 and NOSA systems - Quality Control processes
 SAP R3: Purchasing, store requisitions, fixed cost reports, timesheets, budget control
 Participate with Management of Change implementation

Project Secretary - Polypropylene Plant - Tecnimont (1994/5)
Achievements: Nominated by Management to join project.
Implement all systems for Greenfield project
Complete cashbook and site communication in Italian
 Project secretary to Construction Manager Tecnimont S.p.A
 Six Sigma Green belt training
 Business communication mostly in Italian and English
 Cashbook/Petty cash for the Site Expenses
 Preparation and deposits of salaries
 Travel coordination
 Procurement - purchasing - orders
 Managing documents - both hard and soft copies (DMS/EDMS
 All arrangements and orientation for new personnel/visitors
 Immigration processes
 Rental of housing (compound) and purchasing of furniture
 Arranging for tourist attraction trips, etc.

Secretary - PP/PE Plant (1994/5)
Achievements: Implement new systems at the plant and brownfield project.
 General secretarial duties - diaries, meetings, travel arrangements, timesheets, etc.
 Improved DMS/EDMS - implement a new filing system
 Production Schedules, Quality Control, Monthly reports
 Procurement: Purchasing of stationary, PPE, etc

Secretary - Office Services (1990-1995)
Achievements: Implement and maintain a new NOSA M.B.O. (Safety) system DMS/EDMS for Administration main building
Secretary of the Risk Control Meeting
 Managing of Office Services’ office and document controlling (Soft and Hard copies)
 Responsible for supervising the pantries of the main building
 Problem solving - it is a service department for telephones, faxes, telexes, transport, central records and canteen
 Procurement: Buying and distribution of subscriptions and magazines, products for the kitchens and stationary.
 Dealing with suppliers
 Responsible to relieve the Switchboard Operator & ensure updated company telephone list

Safripol (Pty) Ltd Social Club Committee, RSA
Event Coordinator/Secretary:
Meetings with Management, members, year planning, budget, themes, agreements, negotiations with entertainment providers and venues, handling of employee membership, etc. Coordination of formal and informal functions (4-5 events per year) including weekend away, end of year functions, family days in town and away, etc. Disciplinary actions.
It required overall planning, budget, theme choice, venue bookings and layout, design invitations, planning menus, booking entertainment, decorating the venue, ordering flowers, hiring hostesses, guest and RSVP list, correspondence, transport and photography.

Public Relations Officer
Sasolburg Mall Association / Tourism Authority

Secretary
Sasolburg Chamber of Commerce
Tourism Board and Historical Committee - Free state, South Africa

Achievements:
Part of a team declaring the first historical house in Sasolburg
Coach two university students during their summer internships.
Brought the Equinox band to Sasolburg during Mardi Gras festival

Main Job function:
 Organizing open evenings events for the shops in the mall including entertainment programs and marketing of shops with advertisements on public intercom system.
 Flea markets. Arrange for tables, cleaners, collecting booking money and maintain discipline.
 General secretary work for the Chairman
 Arrange meetings and taking of Minutes of meetings
 Arrange evenings with interest discussions and guest speakers for the members.
 To arrange once a year a dinner with an important speaker (Ministers)
 Procurement: buying of stationary