IT Freelancer
Prime Support General Services
Total years of experience :16 years, 8 Months
While freelancing for a vacationing colleague, I effectively handled IT tickets, ensuring prompt resolutions. I maintained smooth connectivity for office and accommodation networks, monitored internet service, and ensured critical server uptime. I also checked the status of centralized printers and cameras, providing timely feedback reports.
I owned a shop specializing in computers, smartphones, CCTV and accessories. We were dedicated to provide top‑notch technology solutions for individuals and businesses, staying up to date with the latest innovations.
I managed the company's IT infrastructure, ensuring it worked smoothly. I configured hardware and software, provided technical support, and kept the network running. I also helped with technology planning and backups. In this role, I played a key part in maintaining the company's IT systems efficiency and security.
I managed the company's IT systems, including servers, computer networks, and CCTV. My tasks involved setting up and maintaining hardware and software, offering technical support, and ensuring network reliability. I also contributed to technology planning and performed system backups. In this role, I played a vital role in keeping the company's IT systems efficient and secure, supporting overall operational success.
Focused on diagnosing and repairing Canon imaging equipment, including printers and scanners. Conducted assessments, executed precise repairs, and ensured equipment functionality. Utilized technical manuals and collaborated to streamline repair processes, contributing to Canon's reputation for quality service.
Assisted in handling tenders, sales invoices, quotations, and managed local workers. Also, took care of IT equipment.
I diagnosed and fixed various computer issues, conducted system assessments, performed repairs and upgrades, and delivered responsive technical support. My efforts boosted customer satisfaction and enhanced the shop's reputation for reliable computer services.
As a network maintenance specialist at an ISP company, I excelled in installing UTP cables for new setups, repairing damages, and configuring switches and routers. I played a key role in ensuring optimal connectivity and overall infrastructure functionality.
As a technician specializing in desktops and laptops at a computer sales company, I adeptly repaired damaged components on circuit boards, screens, and power supplies, diagnosed computer issues, and assembled computers. My role encompassed a range of tasks aligned with A+ certification standards.