Mario Saparamadu, Executive

Mario Saparamadu

Executive

Contracting

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English & Business Studies
Experience
24 years, 2 Months

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Work Experience

Total years of experience :24 years, 2 Months

Executive at Contracting
  • United Arab Emirates
  • My current job since August 2015
at Travco LLC
  • United Arab Emirates
  • My current job since August 2015
Contracting Executive at Travco LLC
  • United Arab Emirates - Dubai
  • August 2015 to August 2018

Responsible for ground handling contracting for all business partners and offer special transfer rates for selected partners & introducing new local excursions for all the business partners.

Responsible for “Dorak Tour” for all their group series requests from their offices in Far East countries for proposing quotations and Itineraries, email correspondence, converting the bookings, rest of the ground handling such as book Hotels, restaurants, venues, book out soused suppliers for various excursions, allocating local Guides, detailing vehicles & Etc...

Responsible for all FIT group packages for all the European market partners for their brochure packages as well as ad hoc packages.

Negotiated special flash sales promotions with major five star local Hotels for the business partners of Secret Escape (UK & Germany), Windrose Finest Travel and Bischofberger Reisen.

Maintained and driving above one hundred and seventy five Hotels on Destimo Contents with assisting the Hoteliers to update their profile on Destimo Content which TUI group extracts all Hotel information for their online sales web sites and their yearly brochure printing.

Tours Consultant at Dnata Travel, Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • August 2013 to August 2015

Handled Cooperate Leisure Accounts in Abu Dhabi with fulfilling their employees’ local travel requirements including Hotel accommodation, transport, Team Building activities and local excursions In addition, coordinating and assisting for the sister companies for ground handling for their incentive groups, leisure groups and FIT bookings.

Responsible for the ad hoc Leisure Groups, Pre/Post Cruise Groups, FIT bookings and Web Inquires with all the correspondence with the foreign principals, costing, ground handling arrangements of accommodation, transfers, detailing Tour Guides, providing information & assistance for the Hotel Representatives.

Handled Outbound Holiday clients in the retail outlet while arranging tailor made Holiday Packages, transport, travel insurances, Hertz Rent A car, promoting fixed group tours such as Trafalgar, Insight Vacation, Contiki, ClubMed Luxury Hotel Products, Costa Cruise Packages & Etc..

Operations Executive at 24Degrees Tourism LLC
  • United Arab Emirates - Dubai
  • March 2011 to August 2013

Handling the European Market Leisure Groups, Pre/Post Cruise Groups, FIT bookings and Web Inquires, Responsible for all the correspondence with the foreign principals, all the costing, ground handling arrangements of accommodation, transfers, detailing Tour Guides, providing information & assistance for the Hotel Representatives.

Reservations Agent at World of Travel FZC
  • United Arab Emirates - Ras Al Khaimah
  • September 2010 to December 2010

Handling the European Market FIT web bookings and U.K. charter Operations of Have a Nice Stay and Cruise Club UK for all their ground handling arrangements of accommodation, transfers, providing information & assistance for the Hotel Representatives & all the correspondence with the foreign principals.

  • August 2008 to August 2010

Handling the European Market FIT web bookings and U.K. charter Operations of Have a Nice Stay and Cruise Club UK for all their ground handling arrangements of accommodation, transfers, providing information & assistance for the Hotel Representatives & all the correspondence with the foreign principals.

Handling the European Market FIT web bookings and U.K. charter Operations of Have a Nice Stay and Cruise Club UK for all their ground handling arrangements of accommodation, transfers, providing information & assistance for the Hotel Representatives & all the correspondence with the foreign principals.

at SNTTA Emir Tours (Sharjah National Travel & Tourist Agency
  • August 2008 to August 2010
Tour Executive at SNTTA Emir Tours
  • United Arab Emirates - Dubai
  • August 2008 to August 2010

Handed excursions with in UAE for all the Tour Operators and all the F.I.T. (Free Individual Travelers) Operators including the local inquiries of the excursions together with their transportation, detailing different kinds of Language Speaking Guides, relevant correspondence with the Suppliers, Hotels and Resort Guides.

Handed all the Logistics & Transportation for the company’s daily movements including detailing and arranging the different types of vehicles & drivers according to the requirements with the company vehicle fleet or with the registered outside suppliers.

Also responsible for assisting in operations/ground handling in the cruise department at SNTTA Emir Tours have experience in handling a number of ships from United Kingdom and Germany.

Tour Executive at Walkers Tours Limited
  • Sri Lanka - Colombo 2
  • December 2002 to August 2008

Handled the U.K. charter operation of Virgin Holidays and F.I.T. (Free Individual Travelers) Operations of World Vacation, Key2 Holidays & Island Escape, Primary responsibilities were arranging accommodation, round tours, excursions, guide allocations, vehicle detailing and relevant correspondence with the hotels, resort guides and foreign principals.

Held responsibility with in the company’s Central Operations Unit as a team leader for the areas of French, Russian, East Europe, Italy, Spain, Australia, USA, Canada and Groups & Cruises Department. My primary responsibilities were overall ground handling arrangements such as accommodation, Transport & vehicle detailing, round tours, excursions, guide allocations, handling/managing cash advances for the round tours, and relevant correspondence with the hotels & resort guides.

Also responsible for assisting in operations/ground handling in the cruise department at Walkers Tours have experience in handling a number of ships from United Kingdom, Italy, U.S. America, Spain and Germany.

Customer Service Agent at FedEx - Mountain Hawk Express
  • Sri Lanka - Colombo 3
  • December 2001 to November 2002

Handled walk -in Customers & Customer care duties, Administration Reports Handling client calls and providing information on an escalation process. Route client calls to relevant departments and provide timely information. Constant communications with the clients and Service parties to accomplish tasks.

Tour Assistant at Jetwing Travels
  • Sri Lanka - Colombo 2
  • January 2000 to November 2001

Handled the European market and U.K. charter Operation of Trade wings, Including arranging Hotel accommodation, arrangement of round tours, excursions, guide allocations, transport & vehicle detailing and relevant corresponding with the hotels, resort guides and the foreign principals.

Also I have the experience and knowledge in handling German market (LTU Charter Operation) and I was responsible for handling allotments acceding to the forecast with the respectable concerned parties.

Education

Bachelor's degree, English & Business Studies
  • at Open University
  • January 1999

&

Bachelor's degree, English & Business Studies
  • at Open University
  • January 1999

Areas of specialization, •Business studies (Accounting, Business English) •Management and Career Planning)Computing (Keyboarding, Windows98, MS Word, Excel & PowerPoint, Email & Internet) •Personal Development (Principles of Success & Leadership, Public Speaking and World of the 20th Century) •English (Grammar, Reading Comprehension, Word Study)

High school or equivalent, English & Business Studies
  • at St. Joseph’s CollegeSt. Joseph’s College
  • January 1998

courses: General Certificate of Education – Advance Level Examination

High school or equivalent, English & Business Studies
  • at St. Joseph’s CollegeSt. Joseph’s College
  • January 1995

courses: General Certificate of Education – Advance Level Examination

Specialties & Skills

Transportation Planning
Travel Planning
Logistical Planning
Negotiation
Budgeting
MARKETING
ACCOUNTANCY
BROCHURE DESIGN
BUDGETING
BUSINESS ENGLISH
CONSULTING
CONTENT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SUPPORT

Languages

English
Expert
French
Expert
German
Expert
Russian
Expert