Office Assistant
Total years of experience :1 years, 11 Months
* Data encoding
* Prepare reports as required
* Arranging meetings, events and staff schedules
* Office management
* Timesheet preparation
* Bank transactions
Astoria Plaza
On Job Training as part of School Curriculum)
* Assisting and relieving supervisors
* Arranging crew schedule
* Ensuring opening and closing procedures are followed.
* Attend to customers complaints
* Assist guests and visitors during check-in and check-out.
* Receiving and forwarding calls, letters and other forms of communication.
* Handling complaints and suggest solutions.
* Assist Front Desk Manager when required.
* Greeting customers who enter the shop.
* Be involved in stock control and management.
* Assisting shoppers to find the goods and products they are looking for.
* Being responsible for processing cash and card payments.
* Stocking shelves with merchandise.
* Answering queries from customers.
* Reporting discrepancies and problems to the supervisor.
* Giving advice and guidance on product selection to customers.
* Balancing cash registers with receipts.
* Dealing with customer refunds.
* Keeping the store tidy and clean, this includes hovering and mopping.
* Responsible dealing with customer complaints.
* Working within established guidelines, particularly with brands.
* Attaching price tags to merchandise on the shop floor.
* Responsible for security within the store and being on the look-out for shoplifters and
fraudulent credit cards etc.
* Receiving and storing the delivery of large amounts of stock
* Keeping up to date with special promotions and putting up displays.