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Marivic Toston, Guest relation officer / Receptionist

Marivic Toston

Guest relation officer / Receptionist·Volvo Car Showroom

United Arab Emirates

Diploma, Information Technology

Work experience

Total years of experience: 22 years, 7 months

Guest relation officer / Receptionist

January 2020 - April 2020

Volvo Car Showroom

Dubai, United Arab Emirates

January 2020 - April 2020

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Insurance Advisor

May 2019 - December 2019

Orient Insurance Company - UAE

Dubai, United Arab Emirates

May 2019 - December 2019

Company industry:
Retail & Wholesale
Job role:
Sales

Store Base Visual Merchandiser

May 2017 - January 2019

Secret - Al Wahda MallDareen Int’l LLC

Abu Dhabi, United Arab Emirates

May 2017 - January 2019

MAJOR AREAS OF RESPONSIBILITIES / DUTIES
➢ Responsible for a visual merchandising through out the store. Maintaining the entire store with
high integrity and beyond the expectation.
➢ Mapping, processing and execution of new floorset for product launches.
➢ Responsible for Implementing guidelines or layouts for stores, windows
➢ Responsible for installation of graphics and window layout.
➢ Communication with store management to maximise sales based on inventory levels.
➢ Delegation of Visual Merchandising and train new member with interest.
➢ Adaptability and commercial awareness and effectively communicating fast paced, high stock
turnover
➢ Ensure consistency of Visual Merchandising standards of the store

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

Sr. Visual Merchandiser

February 2015 - April 2017

IDDesign / KARE-Franchice / ChattelsandMore

Dubai, United Arab Emirates

February 2015 - April 2017

MAJOR AREAS OF RESPONSIBILITIES / DUTIES
➢ Plan, organize and arrange the displays of the products within the showroom (High end
furniture) develop the Visual Merchandising calendar.
➢ To prepare floor layout plans, shop drawings
➢ Plan and develop concept Decor and windows display.
➢ Supporting other branches and imposing Store window design.
➢ Identifying and sourcing props, fabrics-bedding, paints;
➢ Supervise the new hired staff for display standards.
➢ Responsible in making orders of the items needed in the showroom.
➢ Monitors the stock going in and out of the showroom
➢ Conduct regular floor walk and liaise with the store based staff to implement merchandising
requirements. Maintain up to date product brand knowledge.

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

Visual Merchandiser

September 2013 - February 2015

Home Centre LLC.Furniture and Home Wares Sahara Mall

Sharjah, United Arab Emirates

September 2013 - February 2015

MAJOR AREAS OF RESPONSIBILITIES / DUTIES
➢ Creating appealing and eye-catching merchandise displays that lead the customer through the
entire store.
➢ Ensure consistency of Visual Merchandising standards of the store
➢ Responsible for dressing room sets, the sofa bay and the dining bay for new arrivals or for slow
sellers that needs to be re-addressed.
➢ Responsible for Implementing guidelines or layouts for stores, windows

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

Customer Service Associate

April 2011 - August 2012

Home Centre - Landmark Group

Dubai, United Arab Emirates

April 2011 - August 2012

Company industry:
Retail & Wholesale
Job role:
Sales

Office Staff/Team Leader

June 1996 - February 2011

ACE HARDWARE - Philippines

Philippines

June 1996 - February 2011

Company industry:
Retail & Wholesale
Job role:
Administration

Education

System Technology Institute

October 2004

October 2004

Diploma, Information Technology

United Arab Emirates

EDUCATIONAL QUALIFICATION •

Skills

Guest Relations
Expert
Guest Relations
Expert
Merchandising Planning
Expert
Merchandising Planning
Expert
Visual Merchandising
Expert
Visual Merchandising
Expert
Visualising
Expert
Visualising
Expert
Customer Service
Expert
Customer Service
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
AUTOCAD
Beginner
AUTOCAD
Beginner
BASIC
Beginner
BASIC
Beginner
CONCEPT DEVELOPMENT
Beginner
CONCEPT DEVELOPMENT
Beginner
DISEñO DE LA DISPOSICIóN
Beginner
DISEñO DE LA DISPOSICIóN
Beginner
FAST
Beginner
FAST
Beginner
GRAPHIC DESIGN
Beginner
GRAPHIC DESIGN
Beginner
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
Office Work
Intermediate
Office Work
Intermediate
Accounting
Beginner
Accounting
Beginner
Microsoft PowerPoint
Intermediate
Microsoft PowerPoint
Intermediate
Outlook
Intermediate
Outlook
Intermediate
Receptions
Expert
Receptions
Expert
Guest Relations
Expert
Guest Relations
Expert
Merchandising Planning
Expert
Merchandising Planning
Expert
Visual Merchandising
Expert
Visual Merchandising
Expert
Visualising
Expert
Visualising
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Tagalog
Native Speaker