Mark Andrew Rondero Dela Cruz, Accounting Staff / Payroll and Benefits Officer / IT support

Mark Andrew Rondero Dela Cruz

Accounting Staff / Payroll and Benefits Officer / IT support

Gulf Dental Center

Lieu
Qatar
Éducation
Baccalauréat, Computer Science
Expérience
12 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 8 Mois

Accounting Staff / Payroll and Benefits Officer / IT support à Gulf Dental Center
  • Qatar - Doha
  • Je travaille ici depuis août 2021

Accounting Staff
-Updating cash monitoring (Cash in and out) and Tally it against deposit.
-Sorting, encoding the daily documents, suppliers’ invoice in the master list.
-Preparing and releasing of payments/cheques for the suppliers.
-Maintain updated records of all licenses each branch
Assist in submission and collection to Insurance

Payroll & Benefits
- Monitor employees’ attendance and compute monthly deductions/Overtime, end of service.
- Monitor employees' annual leave vacation and compute leave salaries and ticket.
- Maintain employees' records and issue documents such as certificates etc.
-Assist employees in bank account opening for salary.

IT Support
-IT related technical support such as Network, Software, Hardware troubleshooting and Maintenance.

Teller à Al Zaman Exchange W.L.L
  • Qatar - Doha
  • avril 2016 à septembre 2021

*Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guideline.

*Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger.

*Submit teller end of day reports and ensure accuracy and completeness of processing.

*Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times.

*Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved.

*Report to the Manager or Customer Service Representative for any customer problems along with suggestions related to problems resolution in order to keep them informed on the activities and seek assistance for unresolved issues.

Virtual Assistant Freelancer à Upwork
  • Philippines
  • octobre 2014 à janvier 2016

Accepting jobs through different clients around the world which includes:
* Virtual Assistant
* Data Encoder
* Photo Editing
* Video Transcription
* Web Researcher
* Lead Generation Expert

Technician à Acer Unipac Optronics
  • Taiwan
  • juin 2010 à juin 2013

Hardware and Software Computer Troubleshooting
Machine Alarm Codes Troubleshooting
Machine Rough Pump Maintenance
Daily Check of Machine (Glass Conveyor) status
Assisting Engineer

Quality Assurance Officer à Manila Bottling Corporation
  • Philippines
  • novembre 2009 à décembre 2009

Daily Check of Conveyor Status, Bottle Quality (label, cups, date stamp, etc.)
Hourly Monitoring the Alcohol Content in Production Line
Checking the Quality of Delivered Alcohol Recipe
Encoding and Monitoring used materials

Éducation

Baccalauréat, Computer Science
  • à Systems Technology Institute
  • mai 2009

Specialties & Skills

Administration
Customer Satisfaction
Computer Setup
Computer Hardware
Computer Hardware and Software Troubleshooting
Excellent in time management
Ability to work under pressure
Customer Service
Typing Skills
Computer and MS office skills.
Ability to interact with internal and external customers in a multi-cultural environment.

Langues

Anglais
Moyen

Formation et Diplômes

COMPUTER HARDWARE SERVICING NCII (Formation)
Institut de formation:
Technical Education and Skills Development Authority
Durée:
80 heures
Anti Money Laundering and Terrorist Financing (Formation)
Institut de formation:
Protiviti
Date de la formation:
April 2019
Durée:
6 heures
Customer Satisfaction (Formation)
Institut de formation:
QSZ CERTIFICATION SERVICES
Date de la formation:
July 2017
Durée:
3 heures

Loisirs

  • Singing