mark makombe, ICT Director

mark makombe

ICT Director

Botswana International University of Science & Technology

Location
Zimbabwe
Education
Master's degree, Computer Science
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

ICT Director at Botswana International University of Science & Technology
  • Botswana
  • April 2009 to April 2015

Planned, developed and implemented the ICT Function Project from start. The function comprised of the IT Infrastructure comprising of networks, servers and workstations, data bases, websites, security, storage and ERP. Rolled out IT services to user departments and supervised user support. Produced ICT Policies and Strategies. Analysed and documented user requirements, identify suitable software to meet the requirements and implemented. Prepared technical documents to acquire ICT resources. Prepared and managed annual ICT Budgets. Developed Business Continuity and Disaster Recovery plans and implemented. Managed Service Level Agreements with contractors and other service providers. Monitored technology trends and advise management accordingly. Recruited, supervised and appraised subordinates. Produced monthly and annual management reports. Evaluated new technologies. Adopted ICT management standards such as ITIL, CobiT. Recommend adoption of IT Governance. Appointed and sat on various government Committees for spearheading ICT initiatives. Developed the organization website. Supervised installation of long distance fiber cable for the institution by the contractor. Developed fiber reticulation diagrams within the company space in consultation with the network manager. Initiated formation of internal ICT Committee and drafted its Terms of Reference and became Committee secretary. Attend ICT national, regional and international conferences on behalf of the institution. Continuously revise ICT operations for purposes of improvement. Communicate with stakeholders including users, suppliers, management, Internet Service Providers, government officials, local authorities and donors.

Education

Master's degree, Computer Science
  • at University of Zibabwe
  • November 2004

Sat for 5 subjects in Computer Science and obtained an average of 70% in all subjects

Diploma, E-Commerce & Web Design
  • at British Computer Institute
  • March 2002

Sat for e-Commerce & Web Design and obtained a Distinction

Bachelor's degree, Computer Science & Mathemtices
  • at University of Zimbabwe
  • November 1984

Sat for 6 subjects and obtained an average of 60%

Specialties & Skills

Web Design
IT Infrastructure
IT Security
Project Management

Languages

English
Expert

Memberships

Zimbabwe Institute of Management
  • Ordinary
  • January 1991

Training and Certifications

Project Planning and Management (Training)
Training Institute:
Zimbabwe Institute of Management
Date Attended:
March 2007
Duration:
300 hours
Computerised Accounting (Training)
Training Institute:
Chips Computing Zimbabwe
Date Attended:
August 1998
Duration:
40 hours

Hobbies

  • Golf
    No accomplishments but just a social player