مارك رزق, service quality assurance manager

مارك رزق

service quality assurance manager

orascom development

البلد
مصر - الغردقة
التعليم
بكالوريوس, محاسبة
الخبرات
23 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 5 أشهر

service quality assurance manager في orascom development
  • مصر - الغردقة
  • أشغل هذه الوظيفة منذ يوليو 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

service quality assurance manager في orascom development
  • مصر - الغردقة
  • أشغل هذه الوظيفة منذ يوليو 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

Company Manager في EL Gouna Farms Company
  • مصر - الغردقة
  • نوفمبر 2014 إلى نوفمبر 2019

Responsible for planning, organizing and managing the activities of a farm. Specific tasks may vary depending on the type of farm but in general include:
• planning finances and production to maintain farm progress against budget parameters;
• marketing the farm's products;
• buying supplies, such as fertilizer and seeds, animal and poultry feeds
• arranging the maintenance and repair of farm buildings, machinery and equipment;
• planning activities for trainee staff, mentoring and monitoring them;
• maintaining and monitoring the quality of yield, whether livestock or plants
• understanding the implications of the weather and making contingency plans;
• making sure that products are ready for deadlines, such as auctions and markets;
• ensuring that farm activities comply with government regulations;
• monitoring animal health and welfare, including liaising with vets;
• maintaining a knowledge of pests and diseases and an understanding of how they spread and how to treat them;
• applying health and safety standards across the farm estate;
• protecting the environment and maintaining biodiversity;
• Keeping financial records up to date.

Environmental & G.C Manager في Orascom
  • مصر - الغردقة
  • مارس 2010 إلى أكتوبر 2014

• developing and implementing environmental strategies and action plans that ensure corporate sustainable development
• coordinating all aspects of pollution control, waste management, recycling, environmental health, conservation and renewable energy
• managing and implementing all the pest control matters
• managing 320 employee for three sectors
• managing the collection of wastes for 3000 villa& unit, 15 Hotel, 700 outlet & restraints
• Managing all the housekeeping matters for aprox. 126000 Km internal and public cleanup
• leading the implementation of environmental policies and practices;
• ensuring compliance with environmental legislation
• auditing, analyzing and reporting environmental performance to v.p
• promoting and raising awareness, at all levels for the environmental issues
• managing the development and implementation of an environmental management system
• training staff at all levels in environmental issues and responsibilities
• writing environmental reports, assuming the lead responsibility with the company

Assistant Manager في Orascom Hotels & Development
  • مصر - الغردقة
  • يونيو 2003 إلى فبراير 2010

• recycling unit for all kind of wastes
• Inside, outside housekeeping
• Beaches care
• All office administrations

Ground Staff Crow في Gulf Airlines
  • مصر - القاهرة
  • مايو 1999 إلى سبتمبر 2001

check-In
boarding
ramp
lost & found

الخلفية التعليمية

بكالوريوس, محاسبة
  • في جامعة القاهرة
  • أكتوبر 2003

بكالوريوس تجارة شعبة محاسبة

Specialties & Skills

Waste Management
Promoting
organizing
analysis
details eyes
light room
photography
sense of humanity
clarify details

حسابات مواقع التواصل الاجتماعي

فيس بوك
فيس بوك
facebook.com/mark michel

اللغات

الانجليزية
متمرّس

العضويات

Green Star and Environmental consultancy
  • consultant
  • July 2012
Green Star and Environmental consultancy
  • consultant
  • July 2012

التدريب و الشهادات

strategic planning (الشهادة)
تاريخ الدورة:
January 2008
متمرس (الشهادة)
تاريخ الدورة:
May 2010
صالحة لغاية:
May 2010
ممارس (الشهادة)
تاريخ الدورة:
January 2006
صالحة لغاية:
January 2006

الهوايات

  • nature photography
  • researching
    bio technology