mark rizk, service quality assurance manager

mark rizk

service quality assurance manager

orascom development

Lieu
Egypte - Hurghada
Éducation
Baccalauréat, محاسبة
Expérience
23 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 5 Mois

service quality assurance manager à orascom development
  • Egypte - Hurghada
  • Je travaille ici depuis juillet 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

service quality assurance manager à orascom development
  • Egypte - Hurghada
  • Je travaille ici depuis juillet 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

Company Manager à EL Gouna Farms Company
  • Egypte - Hurghada
  • novembre 2014 à novembre 2019

Responsible for planning, organizing and managing the activities of a farm. Specific tasks may vary depending on the type of farm but in general include:
• planning finances and production to maintain farm progress against budget parameters;
• marketing the farm's products;
• buying supplies, such as fertilizer and seeds, animal and poultry feeds
• arranging the maintenance and repair of farm buildings, machinery and equipment;
• planning activities for trainee staff, mentoring and monitoring them;
• maintaining and monitoring the quality of yield, whether livestock or plants
• understanding the implications of the weather and making contingency plans;
• making sure that products are ready for deadlines, such as auctions and markets;
• ensuring that farm activities comply with government regulations;
• monitoring animal health and welfare, including liaising with vets;
• maintaining a knowledge of pests and diseases and an understanding of how they spread and how to treat them;
• applying health and safety standards across the farm estate;
• protecting the environment and maintaining biodiversity;
• Keeping financial records up to date.

Environmental & G.C Manager à Orascom
  • Egypte - Hurghada
  • mars 2010 à octobre 2014

• developing and implementing environmental strategies and action plans that ensure corporate sustainable development
• coordinating all aspects of pollution control, waste management, recycling, environmental health, conservation and renewable energy
• managing and implementing all the pest control matters
• managing 320 employee for three sectors
• managing the collection of wastes for 3000 villa& unit, 15 Hotel, 700 outlet & restraints
• Managing all the housekeeping matters for aprox. 126000 Km internal and public cleanup
• leading the implementation of environmental policies and practices;
• ensuring compliance with environmental legislation
• auditing, analyzing and reporting environmental performance to v.p
• promoting and raising awareness, at all levels for the environmental issues
• managing the development and implementation of an environmental management system
• training staff at all levels in environmental issues and responsibilities
• writing environmental reports, assuming the lead responsibility with the company

Assistant Manager à Orascom Hotels & Development
  • Egypte - Hurghada
  • juin 2003 à février 2010

• recycling unit for all kind of wastes
• Inside, outside housekeeping
• Beaches care
• All office administrations

Ground Staff Crow à Gulf Airlines
  • Egypte - Le Caire
  • mai 1999 à septembre 2001

check-In
boarding
ramp
lost & found

Éducation

Baccalauréat, محاسبة
  • à جامعة القاهرة
  • octobre 2003

بكالوريوس تجارة شعبة محاسبة

Specialties & Skills

Waste Management
Promoting
organizing
analysis
details eyes
light room
photography
sense of humanity
clarify details

Profils Sociaux

Langues

Anglais
Expert

Adhésions

Green Star and Environmental consultancy
  • consultant
  • July 2012
Green Star and Environmental consultancy
  • consultant
  • July 2012

Formation et Diplômes

strategic planning (Certificat)
Date de la formation:
January 2008
متمرس (Certificat)
Date de la formation:
May 2010
Valide jusqu'à:
May 2010
ممارس (Certificat)
Date de la formation:
January 2006
Valide jusqu'à:
January 2006

Loisirs

  • nature photography
  • researching
    bio technology