Mark Andrew Ocat

• manage daily café operations and ensured quality control in all beverages
*Calibrated espresso machines and adjusted grind settings for optimal extraction
*Prepared a variety of coffee drinks including espresso-based beverages
• Created latte art and maintained high preparation standards
• Trained and supervised junior baristas
*maintained cleanliness and organization of the coffee station

*Ensure all guests are greeted and served with a positive and upbeat attitude.
*Ensures hospitality to the guest and providing good quality service
*Aware of proper food handling, food serving etiquette
*Cooperates closely with other service to meet and exceed guests expectations
*Ensure safety of the guests Maintain the high standard at all time
*Assists customer when needed
*Adhere to the first-in first-out system
*Apply the standard procedure the product
*Maintain a clean and orderly check-out counter
*Suggest products, promotions

To serve with all the guest who dine in in our hotel/responsible of taking care of each and every guest that they will have a great experience during their stay in the hotel

*Ensure that our guests receive prompt, friendly and personalized service.
*Act as a final check on the quality of food and beverage items before they are served.
*Practice correct cash handling procedures by addressing the register after every transaction.
*Assist the management in maintaining standards by reporting any problems in the surrounding.
*Ensure safety of the guests Maintain the high standard at all time
*Assists customer when needed
*Adhere to the first-in first-out system