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Markangelo Inocencio, Butler

Markangelo Inocencio

Butler·Vertix holdings

United Arab Emirates

Bachelor's degree, operation

Work experience

Total years of experience: 9 years, 2 months

Butler

November 2025 - Present

Vertix holdings

Abu Dhabi, United Arab Emirates

November 2025 - Present

 Great guests, anticipates needs, run errands and
arrange amenities for entertainment.
 Organize and manage formal dinners, parties
and receptions.
 Manage clothing, including laundry, wardrobe
inventory.
 Comprehensive household management and
maintains discretion and professionalism.

Company industry:
Facilities & Property Management
Job role:
Management

Butler

November 2025 - Present

Vertix Holdings

Abu Dhabi, United Arab Emirates

November 2025 - Present

• Great guests, anticipates needs, run errands and
arrange amenities for entertainment.
• Organize and manage formal dinners, parties
and receptions.
• Manage clothing, including laundry, wardrobe
inventory.
• Comprehensive household management and
maintains discretion and professionalism.
• Ensuring smooth service, maintaining
cleanliness and organization of outlet.
• Monitoring sales and identifying areas for
improvement.
• Ensuring the outlet operates according to
company policies and procedures.
• Supervising, monitoring, and provide trainings
to the staff.
• Handling customers complaints and queries in
professional manner.
• Monitoring inventories and ordering supplies.
◦ Ensures good team delivery of customer service
◦ Arrange shifts based on the needs of the day.
◦ Ensures smooth transition of new staff assigned
in the store.
◦ Assists Store Manager in spending patterns and
◦ Greet guests warmly, assist with seating and
menu selections and provide attentive service to
ensure satisfaction.
◦ Supervise, train, and motivate service staff to
maintain service standards and foster a positive
work environment.
◦ Manage daily dining room operations, including
reservations, table assignments, and coordinating
with the kitchen to ensure smooth service flow.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

restaurant supervisor

July 2023 - November 2025

Beach Rotana

Abu Dhabi, United Arab Emirates

July 2023 - November 2025

 Ensuring smooth service, maintaining
cleanliness and organization of outlet.
 Monitoring sales and identifying areas for
improvement.
 Ensuring the outlet operates according to
company policies and procedures.
 Supervising, monitoring, and provide trainings
to the staff.
 Handling customers complaints and queries in
professional manner.
 Monitoring inventories and ordering supplies.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Supervisor

July 2023 - November 2025

Beach Rotana

Abu Dhabi, United Arab Emirates

July 2023 - November 2025

Company industry:
Hospitality & Accomodation
Job role:
Management

supervisor

March 2021 - March 2023

Al daajan holding

Jeddah, Saudi Arabia

March 2021 - March 2023

 Resolve customer complaints and requests for
refunds, exchanges and adjustments.
 Promote the brand in the local community
through word-of-mouth or any events.
 Ensures good team delivery of customer service
 Arrange shifts based on the needs of the day.
 Ensures smooth transition of new staff assigned
in the store.
 Assists Store Manager in spending patterns and
budget.

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Supervisor

March 2021 - March 2023

Al Daajan Holding

Jeddah, Saudi Arabia

March 2021 - March 2023

• Resolve customer complaints and requests for
refunds, exchanges and adjustments.
• Promote the brand in the local community
through word-of-mouth or any events.

Company industry:
Other Business Support Services
Job role:
Engineering

Restaurant Captain

January 2017 - March 2021

Shakeys, Pizza Parlor

Batangas, Philippines

January 2017 - March 2021

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

sti college makati

April 2013

April 2013

Bachelor's degree, operation

Philippines

STI Makati College

April 2013

April 2013

Bachelor's degree, Business

Philippines

Skills

training
Expert
training
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
Household management
Intermediate
Household management
Intermediate
etiquette
Intermediate
etiquette
Intermediate

Languages

English
Expert
Arabic
Beginner