MARK CHRISTIAN LABRO, ACTING SHIFT IN CHARGE

MARK CHRISTIAN LABRO

ACTING SHIFT IN CHARGE

Emirates Petroleum Product Company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Hotel and Restaurant Management
Expérience
23 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 2 Mois

ACTING SHIFT IN CHARGE à Emirates Petroleum Product Company
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2014

 Motivate, encourage and challenge store Cashiers.
 Promote and resolve customer complaints, in a timely and professional manner.
 Ensure store is clean, adequately stocked, organized, and well kept.
 Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
 Maintain quality brand image standard.
 Supervise, and discipline all store employees (and assist manager) according to company policy.
 Complete daily paperwork and computer entry in a timely manner as established by management.
 Monitor cash over/ short
 Have the physical ability to perform all duties of a store cashier regularly.
 Understand all information in the daily / weekly report of store operation.
 Implement and enforce all merchandising and vendor policies and procedures.
 Enforce all safety and security issues and report any and all unsafe condition.
 Conduct regular safety and security meeting and documents with employees attending signature.
 Report and process all employee and/ or customer indent or accidents following company procedure.

SALES ASSISTANT à Emirates Petroleum Product Company
  • Émirats Arabes Unis - Dubaï
  • mai 2012 à juillet 2014

 Advise Customer on the location, selection, price and care goods available from store.
 Operate cash register and Accept payment.
 Take Orders of item not currently in stock, or not normally stocked.
 Maintain check the expiration date.
 Package good for customer.
 Price stock and display item for and keep the store tidy and attractive.
 Be aware of health, safety, welfare issues and practice.
 Participate in stocktaking (Counting and describing the good in stock)
 Arrange the return item, damage and Delisted.
 Always follow first in, first out (FIFO)

STOCKCLERK à SM Department Store
  • Philippines
  • juillet 2008 à mars 2012

 Responsible to arranging the stock
 Tagging processing
 Replenishment item in the selling area
 Responsible for processing Return to Vendor item, Branch Stock Transfer item, Damage Items
 Prepares list of delis ted, Fast & Non moving and Mark up & down items
 Compiles and maintains records of quantity, merchandise, or supplies stocked.
 Counts and posts totals to inventory records (manually or using computer)
 Compares inventories to office records (sales, orders & purchase invoices)
 Verifies clerical computations against physical count of stock, adjusts and reports reasons for discrepancies.
 Prepares reports, such as inventory balance, price lists and shortages.

STORECLERK à Worldwide Construction
  • Philippines
  • juillet 2006 à juillet 2008

 Maintain knowledge and help with the selection of merchandise
 Communicate information regarding product availability
 Participate in counting store’s physical inventory
 React to all concerns of customers quickly with a sense of importance
 Maintain cleanliness of store
 Uphold predefined customer service standards
 Handle cash, change and operate the cash register
 Ensure stock levels on the sales floor are maintained continually
 Organize merchandise pricing, signage and coding

STORECLECK à Kingford Hardware & Construction
  • Philippines
  • février 2001 à juin 2006

 Perform clerical duties in a store.
 Assist and support stores management in running the store successfully.
 Display merchandise in a store to attract customers.
 Assist and help customers in locating the merchandise they require.
 Maintain and manage the store premises neat and clean.
 Assist customers in billing and payment processes at the stores counter.
 Display and organize products in a store for the customers to locate easily.
 Handle merchandise in a store in a safe and secure manner.

Éducation

Baccalauréat, Hotel and Restaurant Management
  • à INFOTECH Institute of Arts & Science
  • mars 2011

how to manage the hotel and Restaurant.

Diplôme, Caregiver
  • à New Era University
  • novembre 2005

Studies and Practice how to take care people, Administration of medication, home management activities And first aid.

Diplôme, Electronics
  • à Rizal Polytechnic College
  • mars 2001

Specialties & Skills

Adept in multi-tasking, flexible, competent and honest.
Exceptional in Sales & Customer Service
Knowledgeable in First Aid & Caregiving.
Computer literate, Internet Savvy, Microsoft Office: Word, Excel
Experienced in Merchandising, Stocks Inventory Recording

Langues

Anglais
Moyen
Filipino
Expert

Formation et Diplômes

Fire Fighting Training (Formation)
Institut de formation:
Civil Defense Center Dubai, United Arab Emirates
Date de la formation:
March 2014
Durée:
4 heures
to learn your product item (Formation)
Institut de formation:
Product Knowledge
Date de la formation:
October 2010
for Annual Inventory of Department Store (mall) (Formation)
Institut de formation:
Physical Count Orientation
Date de la formation:
December 2011
How to give the Good Customer Service to Co-Employee & Direct Customer (Formation)
Institut de formation:
Customer Services Inside – out
Date de la formation:
March 2010
how to give the excellent Customer Service (Formation)
Institut de formation:
Quality Customer Service
Date de la formation:
July 2009
80 hours on the Job Training as Caregiver (Formation)
Institut de formation:
South Super hi-way Medical Center
Date de la formation:
May 2005
Leadership Competence and Character Readiness (Formation)
Institut de formation:
New Era University
Date de la formation:
September 2000
First Aid and Basic Life Support (CPR) Course (Formation)
Institut de formation:
Safety Educational Office
Date de la formation:
February 2004