Electronics Technician
Adwaa Alnama Alarabiyya Trading
Total years of experience :21 years, 7 Months
To maintain the equipment and department of Saudi Military service.
• Responsible for repairing and solving the military equipment.
• Stand-by technician if the military has training, to support and assist if just in case there’s a problem on the simulator training or even the actual training equipment.
• Responsible to back-up all computer system.
• Assigned to other department or location to solve or to check the problem of the requesting repair and issues.
• Check the items and spare parts of the department and update the head office.
• Responsible for setting up and preparation the units before we turn over the department or equipment to responsible Saudi Soldiers.
• Responsible for maintaining the cleanliness of the department and units.
• Responsible for Monthly checking and testing of All equipment.
• Knowledge to operate and repair the following department and equipment.
-S1MAT Department ( Simulator One Multi-Arm Training )
-MILES II Department ( Multiple Integrated Laser Engagement System )
-AV-LMU Department( Avibras Universal Multiple Launcher )
-Phoenix Department
-Indoor Range Department
-KBRC Department ( Khamis Braley Range Complex )
-SARC Department ( Small Arm Range Complex )
• Authorize Service Center of the following brand ( Sony,
Apple B&O, Bose, Sennheiser, Beats, Belkin, Yamaha and
Gibson).
• Responsible to check the physical condition of unit before
we received and creating the job card from Scratches, Dent,
Broken and Water Damage.
• Responsible to help and solve the customer concern for
his/her items.
- Hardware Issue we need to send to main service center for
replacement.
- Software Issue or minor problem we need to solve
immediately.
• Sending email to responsible person for customer request (
home service for repair, home delivery and installation of big
items like TV and Home Theater.
• Daily follow-up the status of customer defective unit/s. to
main service center.
• Inform the customer for the status of his/her unit and ETA.
• Creating report for the daily collected item/s (warranty and
paid job).
Responsible to solve and close the daily assigning ticket or job card.
• Responsible to check and solve the computer unit of employee or branches
concern to his/her problem (hardware and software).
• Diagnose and repairing any computer problem laptop and desktop.
• Diagnose and replace defective computer parts.
• Servicing computer problem in any branches of Smart Telecom Wireless Center.
• Creating system Image and re-image to computer system (IBM and HP Product)
• Installing and configuration any computer hardware and software.
• Configuration and setup new PC delivery (join to domain / outlook, Internet / user and administrator account on the new unit).
• Transferring of user files from old to new computer delivery.
• Upgrading XP system to Win 7 or Vista.
• Deleting pc virus and resolving computer application problems.
• Setup new pc delivery or solve the user concern using remote desktop,
VNC, radmin and Team Viewer application
Responsible to solve any computer problem (hardware, application, system and LAN).
• Assembling and upgrading any computer hardware and software.
• Troubleshoot and solve computer problem
• Assisting the customer for Installation and configuration of computer games and application.
Repairing any computer problems laptop and desktop (Hp and Acer product)
• Assembling computer units (customer part/s request).
• Installing, upgrading and setup any computer product (hardware and software)
• Diagnose and repairing the customer unit ( hardware and software )
• Assisting the sales man and customer for technical issue.
• Responsible for home service to setup new purchase unit and repair if needed.
