Product Owner
BMM Trading
Total years of experience :10 years, 10 Months
International trading
▪ Generated the SWOT and developed marketing strategy: Benchmarking, market analysis and risk management.
▪ Negotiated and signed international suppliers’ exclusivity contracts
▪ Presented the company’s products to big accounts: Lilas, Warda, Oriflame, Ford, Iffco, Monoprix, Mytek, etc.
▪ Overachieved predefined KPIs and sales objectives
▪ Reported to CEO
E-commerce / Marketplace
▪ Developed the 5 sources BM, determined the vision and the objectives and fund raised the project
▪ Managed the project development from brainstorming to launching.
▪Negotiated and signed 4 partnerships: with DL-Pro, ARAMEX, Positive Technologies, and the Tunisian post.
▪Developed technical, finance, HR, logistics, sales and pricing strategies.
▪Formulated and planned digital marketing strategy and action plan based on 14 communication media.
▪Staffed and lead a customer relationship team. ( Client’s behavior, CRM, Dashboard, communication, IS)
▪Clinched 2 cheapest transaction fees in the country. (Online payment commission and delivery fees)
▪ Signed 31 partnership contracts. (Retailers)
▪ Measured the daily workflow advancement (KPIs) and determined the company’s culture.
Food industry
▪Improved company’s image by maintaining quality services, and decreased the breakdown hours by 67%.
▪Constituted, negotiated and monitored budgets and presented financial reports.
▪Participated in the recruitment, training and coaching of co-workers by boosting cross-functional teamwork and continuous development.
▪Coordinated between all departments and managed daily operations: Production, logistics, sales, maintenance and supply chain.
▪Planned and managed company’s internal new projects.
▪Improved and documented all departments’ procedures and reporting.
▪Performed quality and cost controls, generated new products and monitored overall KPIs
▪Gained a great knowledge of the Tunisian labor, finance and trade laws.
▪Reinforced internal health and safety regulations.
▪Company’s profit increased by 32%
Food industry
▪Set company’s new objectives.
▪Lead a talented sales team that increased sales by 19% with 0.33% outstanding payments.
▪Daily monitored and improved company’s KPIs by at least 5% (sales responsive time).
▪Adjusted sales and marketing strategies: Enriched portfolio and increased market shares.
▪Developed the company’s risk management strategy.
▪Signed partnerships with “INRAT - Tunis” and “TECHNA, Tunisie” to improve and control product quality.
▪Bonded 6 suppliers’ partnerships to achieve higher supply chain efficiency and healthier financial strength.
▪Optimized processes: production (increase by 22%), logistics (decrease cost by 10%) and sales (increase by 19%)
▪Implemented a custom-made IS to optimize decision-making and effectively analyze the company’s P&L.
▪Achieved 100% stock availability with 0 TND overtime cost.
Oil & Gas
• Implemented new safety procedures
• Developed and enriched training program system
• Good petroleum services technical understanding
• Practiced coil tubing, cementing, maintenance, acidizing and lab analysis jobs
Luxury products production
▪Improved company’s financial recovery by 76% and Increased cash flow by 135, 000 AED
▪Fulfilled a company’s change management: reducing production cost by 28.5%
▪Reviewed and monitored all accounting and finance practices and partnered with Crowe Horwath, Dubai
▪Modeled and executed the marketing and sales new strategies: increasing sales by 10%
▪Implemented company’s charter, workflow processes, cost control procedures and pricing method.
▪Signed Partnerships with: MAC, L’Oreal, VALRHONA, MERCEDES BENZ - middle east
▪Recruited, contract negotiated, trained and motivated collaborators and reinforced HR discipline.
▪Enriched company’s portfolio with big accounts which represented 57% of company’s sales
▪Improved traceability system between all departments
▪Implemented a preventive maintenance process (reduction of breakdown time by 67%)
▪Improved and followed the payment management
• Reduced logistic cost by 16% through rework of logistics network and fuel recharge control.
• Negotiated with suppliers and diversified raw materials to reduce cost.
• Provided daily HR, production and logistics reports to management.
• Improved workflow processes
• Analyzed lubricants for Shell, Total and ENI and presented daily reports to managers
• Participated in business meetings and proposed processes improvements.
Plastic bags production
▪Participated in the implementation of a new recycling system, turning over 5, 000 TND per month.
▪Reduced office supplies costs by 32.17%
Food industry
▪Developed a new recycling procedure, reducing waste from 15, 000 TND to 3, 000 TND per month.
▪Proposition of a heat transfers system, saving 70, 000 TND over a 3 years period. (6 months ROI)
Major: Bachelor of Chemical Engineering Areas of specialty: Thermodynamics, Heat Transfer and chemical reactions Achievements: Senior Design Project: Desalination of Hyper saline water with zero liquid discharge using solar energy, 98% head recovery
Microeconomics, Macroeconomics, Industrial organizations, Econometrics