General Manager / Operations
Confidential
Total years of experience :27 years, 5 Months
General Manager / Operations :
Responsible for the developing, planning, controlling, ordering and delivering of F&B department in line with the Company strategy and providing support to various services
Restaurant and Catering
Management / strategy & operations :
For Restaurants and Catering Department
Worked in coordination with business owners for long terms achievement
Prepared objectives & goals
Motivating, training employees
Hiring needed staff -Terminating employees when necessary
Worked & followed up on legal documents, agreements
Increased business by expanding & looking for new opportunities.
Expanding business services ensuring better profit and results.
DEVELOP AND IMPLEMENT PROGRAMS MANAGEMENT
Managing Director / General Manager of 8 Branches / (Responsible of the entire operation)
Decision Making, Problem Solving, Customer Orientation, Sales Merchandising, Closing Deal, Purchasing, Delegation and Meeting Management etc…)
Additional to the Sales and IT, I succeed to sign and to be responsible as a (BP) business partner in Bahrain to (IMS) Information Management System in Lebanon (MEA Business Partner to Squirrel POS System in Canada) Within two years we had approximately more than thirty customers using this software
Part of my additional responsibilities in Bahrain was to cover Khobar market in Saudi Arabia and to provide training to all restaurant staff.
(Squirrel POS system, is a full solution for restaurants business)
Bahrain and Saudi Arabia ( Khobar ) - Market
- A foodservice consultant and an independent professional advisor
- Experts in gastronomy, food safety and food quality
Inventory, Customer Service & Proposing items, Merchandising & Follow up day to day sales.
Handling sales, Buying computers product Providing Hardware & Software services for schools & customers.
Decision making, problem solving, planning, merchandising, customers handling, stock control, delegation and meeting management etc…)
In charge of 8 salesmen
responsible of sales and customer services