ماريان Marcelo

Provide a seamless professional lifestyle management service
to high-profile clients.
• Coordinate ac vi es with other departments to ensure that the service is provided efficiently and timely.
• Prepared housekeeping reports, and maintained a high level of cleanses.
• Meet with the managers and head supervisors to stay informed of changes affecting the operation.
• Ensure all the preferences of the different Elite clients are met and exceeded.
• Check supplies to ensure adequate availability and order new supplies if necessary.
• Performed housekeeping duties.

Pack and unpacking of luggage upon request of the VVIP.
• Inspects resident rooms/villas and other premises regularly to ensure amenities, VVIP preferences, and other such points are taken care of and carried out flawlessly.
• Inform Butler of matters concerning operations and VVIP request preferences, who in turn, will liaise with all the relevant departments.
• To operate and coordinate with the relevant departments in and out of the room and optimize service while the VVIP guest is away as often as possible.
• Communicated repair needs to maintenance staff.
• Performed daily housekeeping du es including sweeping, making the bed, changing linens and towels, mopping, and general cleaning in the villas.

Maintained and updated a list of 122 vacant and occupied rooms that required housekeeping attention before the arrival of the next occupants and did the make-up room services.
• Clean and stock rooms according to established quality standards; duties include replacing used towels and linen, making the bed, vacuuming room carpet, washing floors, and replenishing guestroom and bathroom items.
• Trained new employees on departmental procedures and assist in finding cleaning supplies.
• Placed orders for new inventory to guarantee the availability of adequate cleaning supplies and complimentary items.
• Performed inventory for housekeeping items including linens, towels, pillows, mattresses, trash bins, etc.,

Performing quality assurance and testing checks.
• Assembling, packing, and labeling the finished goods in preparations for shipment.
• Inspect equipment to identify any replacements, malfunctions, and repairs.
• Recommends process improvements to ensure operational efficiency and safety.
• Cleaning the machinery and other parts of the production space.