Martha ندولو

• Client Database Management: Built and maintained a robust client database using CRM
tools, providing personalized service and fostering long-term relationships that contributed to a
25% client retention rate.

• Event Coordination: Organized and managed special events, including product launches and
brand activations, enhancing customer interaction and brand loyalty.
• Increased Social Media Engagement by 25% : By implementing creative and interactive online
campaigns.
• Organized Successful Brand Events: Leading to increased customer engagement and brand
recognition.

• Performance Tracking and Reporting: Developed performance metrics and prepared detailed
reports to monitor campaign success and identify areas for improvement.

• Accounting Procedure Enhancement: Redesigned and implemented more effective
accounting procedures, decreasing paperwork by 50% and improving data accuracy.

• Confidential Information Handling: Managed sensitive information with integrity and
confidentiality, maintaining the trust and security of financial data.