Sales Manager
Oil & Gas Companies, Petrochemical Companies
مجموع سنوات الخبرة :18 years, 11 أشهر
As Sales Manager (April’14 - till date):
Specialized in sales and daily operations of the company; related with Oil & Gas Companies, Petrochemical Companies,
Engineering firms in UAE.
• Resolves issues with customers, should any arise
• Developing new business opportunities in line with requirements of the organisation.
• Actively contribute to achieve sales targets through increase profit margins.
• Knowledge of current market conditions, pricing & sources of supply and services.
• Running of daily business operations and identify ways to improve the overall efficiency in the office transactions.
Developing the process for improvising the total process.
• Responsible for handling for over 20 corporate clients in the UAE.
• Establishing smooth relations with new customers and existing customers and regularly following up with them for developing business.
• Constantly monitoring the different projects emerging in the market and following up with the project contractors.
• Independently developed key accounts in Dubai and Abu Dhabi in the Oil & Gas Arena. Viz, ADCO, GASCO, VTTI Fujairah,
DUBAL, EMAL, National Drilling Company, Weatherford, Petrofac, Saipem, Lamprell and its sub contractors.
• Resolving all the queries of the customers and ensuring excellent and quality service is provided to all the customers.
• Initiating and sustaining long term price agreements with end users.
• Regular scrutinize of customer database and developing new clients and maintain the existing clients.
• Timely communication of customer needs to servicing staff and maximizing customer relationships.
• Achieving business targets fixed (Both Group and individual) by the company.
• Assisting Sales Manager in business presentations and achieving competitive business targets.
Handling day to day jobs by achieving the set target and assisting Sales Manager in contracts and projects.
As Customer Service & Operation Executive (August '06 - Dec '09): • Interacted with clients regarding the jobs.
• Resolves issues with customers, should any arise
• Resolving all the queries of the customers and ensuring excellent and quality service is provided to all the customers.
• Attending customer inquiries/queries & informing them with the proper feedback.
• Prepared quotes as well as coordinated for all jobs related to job assigning, collection & deliveries of items, placement of technicians to the site and quality related matters.
Apr '05 - June '06 Sales Team Manager Bajaj Alliance Insurance, Muvattupuzha
Key Deliverables: • Monitored competitor activities and devising effective counter measures.
• Created awareness in the market for new customer acquisition, thus increasing the sales volume by introducing various
alternate sales channels.
IT Forte
GUI Tools: Visual Basic 6.
Database: Oracle 8i, MS Access, MS Excel
• Masters in Business Administration (Marketing & Systems) from "Kristu Jayanti College of Management & Technology", Bangalore, India - 65%
• B.Sc. (Information Technology) from S.S.M College of Engineering, Erode, India - 75%
Diploma in Mechanical Engineering from Ninans College, Kottayam, India – 60%