Martine Leslie Minkoe Ekobena

Conducted research on
travel destinations and
trends to support agency
growth.
Processed emails and
inquiries, and tracked follow-
ups with precision.
Maintained confidential
records, processed emails
and inquiries, and tracked
follow-ups with precision.
Acted as liaison between the
director and clients,
suppliers, and staff,
maintaining clear and
professional communication

Handled high volumes of incoming
calls with professionalism and
empathy.
- Resolved customer inquiries
efficiently, ensuring satisfaction.
- Recorded information accurately
using CRM tools.

Handled front-desk operations
including welcoming clients,
providing guidance and
personalized advice on
services.
Ensured a pleasant customer
experience
Maintained cleanliness and
organization to uphold hygiene
and service standards.

Welcomed guests and ensured
smooth coordination of VIP events.
Assisted with seating arrangements
and event flow.
Maintained a professional appearance
and strong communication.

Managed stock inventory and
restocking.
- Organized storage areas for
maximum efficiency.
- Supported frontline operations
during peak periods.