Marvin Dale Romo

IT TECHNICAL SUPPORT à Prove-IT Services

• Émirats Arabes Unis - Dubaï
• novembre 2016 à octobre 2017

We are a System Integrated Company and IT Solution
 Assists the IT Project Manager in all his roles and responsibilities anything he assigns
 Setup POS System including network configuration on every Zoom market metro Sites and stand-alone Zoom supermarket (NCR (RealPOS XR4, XR5)
 Excellent exposure to Virtual Machine (Hyper-V)
 Excellent exposure to Wireless Access Points (Aruba, Ruckus, Cisco)
 Excellent exposure to VPN technologies (DynnDns)
 Excellent exposure to Firewall Technologies (Fortinet)
 Excellent exposure to Active Directory (Microsoft Server 2008 & 2012)
 Excellent exposure to NAS (Freenas, WD MyCloud)
 Excellent exposure to RAID’s (Raid 0, 1, 5, 6, 10)
 Excellent exposure to VOIP Phones (AVAYA, Grand Stream)
 Excellent exposure to Cable Pulling and Termination (Module & Keystone Jack)
 Excellent exposure to Microsoft 365 offline and online for client (Annual Monthly Checkup)
 Installation and Configuration from the beginning Windows Server 2008 & 2012 (HP Rack Server & Dell Rack Server, GPO, Local Domain, SAN, Users, Permission for every users and File Sharing, DNS)
 Installation and Configuration from the beginning (Analog Phones (Panasonic))
 Installation and Configuration from the beginning CCTV Camera’s and DVR, NVR (Analog & IP)
 Setup and Configure Access Control System stand-alone (RFID, PIN, Password, Biometric)
 Installs and configures Computer Hardware Operating Systems and Applications
 Maintaining Computer Systems (Hardware and Software) and Networks for client (Annual Monthly Check-up)
 Talks to staff through a series of actions, either face to face or over the telephone and mobile for assisting the client in resolving issues for client (AMC)
 Troubleshoots system and network problems and diagnoses and solves hardware or software faults or replaces parts as required
 Conducts electrical safety checks on computer equipment
 Supply and Building Rack Server and IDF ( Termination UTP & STP)
 Diagnose Printers and Fix (Stand Alone and Network).