Public Relation Ship and custmer services Manager
liberty
Total years of experience :21 years, 6 Months
- Handling and promoting for company products.
- Keeping on and Creation of several open communication channels with all the costumers
- Selected to be a marketing analyzer of the competitors’ activities.
- Organize prices and credit terms and limits according to the costumers’ situation.
- Reporting to the general manager.
- Using sound judgment to make the correct decisions.
- Delivering a first class, professional customer service.
- Resolving customer enquiries and complaints.
- Being the first point of contact with a customer
-meet the customers and welcome them
-asking the security questions
-check their documents
-issue the boarding pass and tag the luggage
-Directing travelers to the gate and travel data of their own
-working at the boarding gates
-finishing all the reports after the flight
-meet the customers and welcome them
-asking the security questions
-check their documents
-issue the boarding pass and tag the luggage
-Directing travelers to the gate and travel data of their own
-working at the boarding gates
-finishing all the reports after the flight
- Handling and promoting for company products.
- Keeping on and Creation of several open communication channels with all the costumers
- Selected to be a marketing analyzer of the competitors’ activities.
- Organize prices and credit terms and limits according to th e costumers’ situation.
- Reporting to the general manager.
•Meeting costumers and show them and give them all the information they need.
•Collect information about the costumers and see if they are qualified for the deal.
•Finish the deal with the costumers.
•Follow up the collection.
Customer Service