موظفة استقبال وخدمة عملاء
مجمع عيادات دانا الطبي
Total years of experience :11 years, 6 Months
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Job Tasks:
• Receive and file incoming letters, documents.
• Supply and manage office equipment, machines or properties to office and manufactures
• Welcome/Receive visitors relating to work.
• Record, monitor expenses, raise monthly invoices.
• Photocopying Documents.
• Keeping Office Clean and Tidy.
• monitoring of documents, plans, and campaigns
• Make Travel arrangements for staff, board and volunteers.
• Arrange for the repair and maintenance of office equipment.
• Assists in special events, meetings.
• scheduling appointments and meetings
• communicating and following up with clients
• handling highly confidential documents
Job Tasks:
• Send / Receive Emails.
• Filing, arranging documents.
• Schedule meetings.
• Welcome/Receive visitors relating to work.
• Photocopying Documents.
• Keeping Office Clean and Tidy.
• Make Travel arrangements for staff, board and volunteers.
• Arrange for the repair and maintenance of office equipment.
• Assists in special events, meetings.
• Travel with the GM to translate and write meeting minutes.
• Handling highly confidential documents
Job Tasks:
• Maintain office calendar to coordinate work flow and meetings.
• Answer Telephones and transfer to appropriate staff member.
• photocopying, filing, and faxing
• answering telephones
• scheduling appointments, and communicating with clients
• handling highly confidential documents
Job Tasks:
• Classroom management.
• Planning, preparing and delivering lessons to a range of classes and age groups.
• Preparing and setting tests, examination papers, and exercises.
• Marking and providing appropriate feedback on oral and written work.
• Devising, writing and producing new materials, including audio and visual resources.
• Organizing and getting involved in social and cultural activities such as sports, parties and competitions
• Preparing information for inspection visits and other quality assurance exercises.
• Basic administration, such as keeping student registers and attendance records
HOLDING MY STUDY FOR FINANCIAL ISSUES . ----------------------------------------------------------------