Yamen Basel

Account Manager
Al-Hilal Electronic Printing Co.
January 2006 - Present

Role Achievements:
* Achieve 6+ million annual revenue across four major accounts.
* Consistently meet or exceed yearly sales quota.
* Succeed in winning opportunities against major competitors.
* Create an exclusive business line that has increased the company market share.
* Generate new leads through market study, networking, and identifying opportunities.
* Ensure high levels of customer satisfaction by providing smooth customer service as per agreed service standards.
* Closely watch the competition and work proactively in terms of maximizing the company revenue in assigned accounts.
* Manage multiple accounts through initiation, analyzing, monitoring, and evaluating new opportunities for each account.
* Establish and maintain strategic relationships with the customer’s senior management.
* Oversee a team consists of 21 employees located in Riyadh, Dammam & Jeddah to ensure sales increasement and profitability achievement.
* Instruct and influence cross-functional teammates towards mutual objectives.
* Introduce new segments for Bank- VIP Clients.
* Manage Mail- Room maintenance agreement contracts.

Sales Representative
Al-Hilal Electronic Printing Co.
Riyadh - KSA
January 2002 - December 2005

Role Achievements:
* Obtained contracts for two major accounts.
* Built and maintained relationships with key decision-makers.
* Understood customer needs and developed solutions.
* Exceeded the yearly goal and grew the revenues for three years in a raw.