Call Center Agent
Infoline
Total des années d'expérience :1 years, 3 Mois
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved over \[200\] customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.