Secretary and Data Entry
International Group
Total years of experience :11 years, 1 Months
Secretaries help to keep an organisation running smoothly. The role is varied but the main tasks are administrative.
Typical responsibilities of the job include:
answering telephone calls
maintaining diaries
arranging appointments
taking messages
typing and word processing
filing
organizing and servicing meetings (producing agendas and taking minutes)
managing databases
prioritizing workloads
recruiting, training and supervising junior staff
handling correspondence
implementing new procedures and administrative systems
liaising with relevant organisations
coordinating mail-shots and similar publicity tasks
Occasionally, an administrative role could be a way into a profession, particularly in the media. There are many similarities with the work of Personal Assistants (PAs).
Customer service is the provision of service to customers before, during and after a purchase, It's a department responsible for helping people to know about new products, services, and making complains and inquires .