Human Resources Consultant HR Consultant
Jobmaster Human Capital
Total years of experience :24 years, 2 Months
Analyzing clients’ HR centered problems and recommend solutions based on experience and knowledge.
• My objective is to improve employee morale, performance and loyalty resulting in higher KPI achievement ratios and better retention of key talents.
• Assisting many organizations recruiting their perfect match through exerting effective and efficient headhunting efforts.
• Managing & conducting the assessment centers to ensure delivering the right quality & achieving clients’ satisfaction.
• Delivering HR focused workshops to executives to increase their HR knowledge & skills.
• Working with executives, as their Executive coach, in career planning and progression in addition to attaining various life goals.
Certifications:
• Associate Certified coach (ACC)-the International Coaching Federation
(ICF).
• Dialogical Coaching Certification Program ACSTH-Universidad Francisco
De Vitoria.
• Certified trainer from Mind Gym, Huthwaite International& Maximum
Impact
• Certified Assessor- SHL.
• Certified CBI interviewer -SHL
Sample of Clients served:
• Telecom: Vodafone, Orange, Etisalat, Du, Zain, Ericsson, Mobily & WE.
• Financial: EFG Hermess, CIB, NBE, Barclays & QNB, ADIB, Arab Bank,
Banque Misr.
• FMCG: Coca Cola, Nestle, Savola, Phillip Morris, Danon & Edita.
• Oil& Gas: Halliburton, Shell & Air liquid.
• IT: Dell, Swiftronics, Mentor Graphics, SISCO & Giza Systems.
• Medical: Siemens, Sanofi Aventis, Novartis & Astrazeneca.
• Industrial: Cairo Festival City, ASGC, Suez Cement & HB Fuller.
• Automotive: Mercedes, General Motors, & Ezz el Arab.
Countries worked in:
• Egypt, UAE, Saudi Arabia, Lebanon, Turkey, Tunisia & Qatar.
•A certified trainer who trained over 10, 000 executives across the Middle East.
• Designed tailored training material and content based on the clients’ unique needs and requirements.
• Conducted various team building & companies’ events enforcing their vision & values.
• Successfully conducted several assessment centers which helped organizations achieve more effective development and selection processes.
• Performed various recruitment projects for organizations to guarantee the best hiring & employees’ performance.
•L&D department head, reported to the HR Director.
•Directly supervised, developed and evaluated a team of 4.
•Designed and built an internal training department which was responsible in a yearly qualification of 120 new staff members.
•Owned the annual training plan process for the organization.
•Managed the selection of the external training providers and continuously measured their Return on investment (ROI).
•Founded the “Mentoring program” in Jan.09 which increased the Staff’s Retention level by 4%.
•Designed the “Staff’s exchange program” in Jan.10 with the head quarters which directly affected the Staff’s loyalty & engagement.
•Was a member of the Assessment center, Risk management and Steering committees.
•Reported to the Qualitative Marketing Research Manager.
•Was responsible for Unilever and Kraft accounts.
•Analyzed the client’s needs and formulated the research methodology.
•Moderated along the focus group in order to get the required results.
•Formulated the researches’ reports and presented them to the client.
•Reported to the Retail Channel Director.
•Managed the sales and marketing activities of insurance services in 6 branches of Commercial International Bank (CIB).
•Directly supervised, developed & evaluated a team of 8.
•Was fully responsible for the achievement of the team’s target portfolio (new accounts, sales volume and value).
•Designed the annual business plan for the 6 branches.
•Developed and conducted the soft skills training for the sales team.
•Reported to the Distribution Channel Manager.
•Managed the sales and marketing activities of insurance services in 3 CIB branches.
•Directly supervised and evaluated a team of 3.
•Was responsible for the achievement of branches’ financial target through the staff and the bank’s customer service.
•Reported to the Distribution Channel Manager.
•Was responsible for the achievement of 1 branch sales target.
•Planned and implemented Tele-marketing campaigns.
•Assisted in the implementation of marketing activities to generate more sales/new accounts.
Bachelor of Arts (June 99) Cairo University, Faculty of Commerce (English Section)
International General Certificate of Secondary Education (IGSCE) (June95) Cambridge University.