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Marwa Atteya, Supply Chain Manager

Marwa Atteya

Supply Chain Manager·Kharafi Technology Complex

Egypt

Master's degree, Business And International Studies

Work experience

Total years of experience: 16 years, 6 months

Supply Chain Manager

February 2021 - Present

Kharafi Technology Complex

Cairo, Egypt

February 2021 - Present

o Act as the Single point of contact for the Corporate Supply Chain and Logistics Leadership in tasks
o Negotiating with vendors and suppliers to obtain optimal contracts and pricing.
o Establishing, reviewing and maintaining plant operating procedures to ensure delivery on-time with the specs required.
o Evaluate supplier performance to ensure quality of delivery and reliability, holding suppliers accountable when underperforming and escalating to management when appropriate.
o Collaborate with other departments to create coordinated plans for business growth.
o Ensure supply chain processes meet legal requirements and standards.
o Resolve issues that come up related to delays in delivery, quality issues, etc.
o Leading a team of 15 supply chain & logistics supervisors direct reporting and indirect reporting executives responsible for developing end to end supply chain and logistics activities.

Company industry:
Installation & Technical Services
Job role:
Management

Operation Supervisor

January 2019 - January 2021

Pan Marine Logistics Services

Cairo, Egypt

January 2019 - January 2021

o Supervises and coordinates activities and work schedules, according to workloads
o Maintain Filling customer orders according to standard operating procedures (SOPs)
o Training and Instruction of Employees.
o Assessing marketing potential of new and existing sales opportunities.
o Obtain new customers / agents and develop our business relationships.
o EDI user system and enough knowledge about SAP system.
o Following up on all invoices related to ocean freight, custom clearance, inland transportation, any legalization letters and analysis of letter of credit (LC).

Company industry:
Marine Transport Services
Job role:
Logistics and Transportation

Export and Operations Manager

June 2017 - December 2019

MD International Trading

Cairo, Egypt

June 2017 - December 2019

Duties & Responsibilities:
o Subscribe to the exhibitions organization by Export Council of Egypt and the Egyptian fairs authority (such as SIAL in France, Anuga in Germany and Gulf food in UAE
o Attend Exhibitions, conferences and trade shows to meet key people ( suppliers & clients )
o Handling all procedures to attend ( shipping documents, handling Shipment of exhibits and aligning with customers on the shipment status)
o Determine with sales department potential customers
o Following up all existing clients to renew all their orders and keep them posted with updated prices and if there any new products that have been added
o Arrange forecasts with all our orders and main traffics
o Arranging an agreement with freight forwarding, couriers & shipping lines companies
o Keep the customer with Performa invoice and all required documents required once receive sales order from sales department
o Follow up the issuance of special certificates with the competent authorities
o Collaborate with other departments in activities that are related to(Costing, Planning, purchasing, warehousing , production, …etc.) to know readiness date per each order
o Following up all documents with client before issuing it
o Ensure that the all the sales orders are carried out within the, volume and within the given time scales
o Take efforts to develop constructive and effective solutions to any issues that slow down or hamper the export procedures and activities

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Farming and Agriculture

Export Section Head

June 2016 - May 2017

Global Food Manufacturer Trade & Distribution

Cairo, Egypt

June 2016 - May 2017

Duties & Responsibilities:
o Identifying new business opportunities by tapping the potential customers from different countries
o Assuring that existing clients are retained and maintained while developing the new customers
o Assuring that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales, and within the given time scales
o Developing the procedures for logistics activities to improve internal and external logistics systems
o Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
o Fully aware of the LC Terms in the case of export or import shipments in accordance with the LC terms without discrepancies
o Negotiating transportation rates or services with the shipping lines & Freight Forwarders to get the best Quotes, rates & best services in & out of Egypt
o Monitoring logistics operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives
o Collaborate with other departments to integrate logistics with business systems such as Sales, planning, production, warehousing and Finance
o Supervise the work of logistics specialists, planners or schedulers.
o Direct inbound or outbound logistics operations such as transportations or warehouse activities, safety performance.
o Direct and coordinate comprehensive logistical or reveres logistical functions for product life cycles, including acquisition, distribution, delivery
o Assuring that all shipping documents prepared for any export//import shipment such as (proforma invoice, commercial invoice, packing list, health certificate, certificate of origin, B/L, Analysis Certificate, Certificate Of Shipment …..Etc.) and resolving any problems in case it occurs.
o Ensure accurate order entry and complete for the customer using SAP

Company industry:
Food & Beverage Production
Job role:
Logistics and Transportation

Export & Import Supervisor

October 2013 - June 2016

TRI-STAR CARGO SYSTEM

Cairo, Egypt

October 2013 - June 2016

Duties & Responsibilities:
o Supervises and coordinates activities of workers and devises work schedules, according to workloads
o Maintain Filling customer orders according to standard operating procedures (SOPs)
o Training and Instruction of Employees.
o Assessing marketing potential of new and existing sales opportunities and analytical manner to managers within the organisation.
o Obtain new customers and develop our business relationships.
o The ability to influence others to buy services and negotiate for the benefit of the organization, especially with shipping line companies
o Key Account for main customer
o EDI user system and enough knowledge about SAP system
o Prepare all invoices related to ocean freight, custom clearance, inland transportation, any legalization letters and analysis of letter of credit (LC)
o Communicates with other departments and management to resolve problems and expedite work.

Company industry:
Shipping
Job role:
Logistics and Transportation

Business Development and Pricing officer

January 2009 - October 2012

UNITRANS GLOBAL LOGISTICS

Cairo, Egypt

January 2009 - October 2012

Duties & Responsibilities:
o Business Development and Pricing Officer in the following activities:
o Approach new clients and quote them our services about Freight forwarding from A-Z.
o Interact develop our relations with international agents to maintain our business.
o Offer & review international freight rates with shipping lines on a daily basis.
o Update clients with new prices on a monthly basis through sales team under the supervision of CEO.
o Increase profits, meet productivity standards and remain competitive with the market
o Monthly reports to the CEO.
o Customer Service Export Supervisor in the following activities:
o Supervises and coordinates activities of workers engaged in customer service activities.
o Coordination with shippers, truckers, Custom broker, our agents and carriers for all of shipments
o Plans, prepares, and devises work schedules, according to budgets and workloads.
o Observes and evaluates workers' performance.
o Issues instructions and assigns duties to workers.
o Trains and instructs employees.
o Communicates with other departments and management to resolve problems and expedite work.
o Follow up with the customers to secure all business
o Handling rates to any required destination with shipping lines, rates of custom clearance & inland transportation costs.
o Follow up on customers & solve their problems if any.
o Prepare all invoices related to ocean freight, custom clearance, inland transportation and any legalization letters.
o Start bookings & handle vessel's date with the shipping line to inform customers with all vessel details.
o Issuing Fob charges & follow up on custom brokers to handle the custom clearance & Inland transportations.

Company industry:
Maritime & Marine Engineering
Job role:
Logistics and Transportation

Education

Arab Academy For Science, Technology & Maritime Transport

April 2025

April 2025

Master's degree, Business And International Studies

Egypt

GPA (rating): Very good

GPA (rating): Very good

Helwan University

May 2005

May 2005

Bachelor's degree, Hotel Management

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

very Good

Skills

Working Under Pressure
Expert
Working Under Pressure
Expert
Communication Skills
Expert
Communication Skills
Expert
Negotiation
Expert
Negotiation
Expert
Team Building
Expert
Team Building
Expert
Analysis
Expert
Analysis
Expert
Analytical skills, Ability to work under pressure, Communication, & Interpersonal
Expert
Analytical skills, Ability to work under pressure, Communication, & Interpersonal
Expert
Excellent team building and leadership skills
Expert
Excellent team building and leadership skills
Expert
Operations Management
Expert
Operations Management
Expert
Skills, Negotiation, selling Skills
Expert
Skills, Negotiation, selling Skills
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Communication Skills
Expert
Communication Skills
Expert
Negotiation
Expert
Negotiation
Expert
Team Building
Expert
Team Building
Expert
Analysis
Expert
Analysis
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
Export qualified
Foreign Tread Training Center- FTTC
Jul 2008 - Aug 2008