marwa attia, Direct Sales Executive

marwa attia

Direct Sales Executive

Commercial bank

Lieu
Koweït
Éducation
Baccalauréat, Business administration
Expérience
6 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 7 Mois

Direct Sales Executive à Commercial bank
  • Koweït
  • décembre 2016 à mai 2017
Sales Executive à OSN
  • Koweït
  • décembre 2009 à décembre 2015
Customer service agent
  • janvier 2011 à janvier 2012

Achieving the monthly assigned KPIs
•Handling customers’ inquiries & complaintsby using the first call resolution technique, in addition to explaining offers to customers

Sales officer à NOV2016 CBK BANK
  • août 2016 à janvier 2001

.Consistently meet and exceed sales targets
•.Conduct calls on daily basis, to acquire clients; visit them and cross sell bank products and services.
•.Maintain and develop relationship with customers and partners to meet the sales deliverables.
•.. Sign Clients with ensure completing the manual forms including Account opening, Credit card applications and loan deals within the set timeline and submit the same to the concerned department.
•Conduct simple market research and recommend promising locations generate future business
•.Resolve clients' issues by offering alternative solutions and ensure effective follow-ups
•Provide periodic reports of visits, achievements, problems, customers' feedback and any other tips that help the team to achieve desired goals

Éducation

Baccalauréat, Business administration
  • à Alexandria University
  • décembre 2006

Specialties & Skills

ERP CRM
Microsoft Word
Microsoft Excel
Microsoft CRM
Microsoft tools
APPROACH
ATTENTION TO DETAIL
BUSINESS ADMINISTRATION
COACHING
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
CUSTOMER RELATIONS

Langues

Arabe
Expert
Anglais
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