مروة عطية, Direct Sales Executive

مروة عطية

Direct Sales Executive

Commercial bank

البلد
الكويت
التعليم
بكالوريوس, Business administration
الخبرات
6 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 7 أشهر

Direct Sales Executive في Commercial bank
  • الكويت
  • ديسمبر 2016 إلى مايو 2017
Sales Executive في OSN
  • الكويت
  • ديسمبر 2009 إلى ديسمبر 2015
Customer service agent
  • يناير 2011 إلى يناير 2012

Achieving the monthly assigned KPIs
•Handling customers’ inquiries & complaintsby using the first call resolution technique, in addition to explaining offers to customers

Sales officer في NOV2016 CBK BANK
  • أغسطس 2016 إلى يناير 2001

.Consistently meet and exceed sales targets
•.Conduct calls on daily basis, to acquire clients; visit them and cross sell bank products and services.
•.Maintain and develop relationship with customers and partners to meet the sales deliverables.
•.. Sign Clients with ensure completing the manual forms including Account opening, Credit card applications and loan deals within the set timeline and submit the same to the concerned department.
•Conduct simple market research and recommend promising locations generate future business
•.Resolve clients' issues by offering alternative solutions and ensure effective follow-ups
•Provide periodic reports of visits, achievements, problems, customers' feedback and any other tips that help the team to achieve desired goals

الخلفية التعليمية

بكالوريوس, Business administration
  • في Alexandria University
  • ديسمبر 2006

Specialties & Skills

ERP CRM
Microsoft Word
Microsoft Excel
Microsoft CRM
Microsoft tools
APPROACH
ATTENTION TO DETAIL
BUSINESS ADMINISTRATION
COACHING
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
CUSTOMER RELATIONS

اللغات

العربية
متمرّس
الانجليزية
متمرّس